Randolin Music Store and Guitar Repair

I'm not much of a musician, but I like to visit guitar stores occasionally. Very small shop in a inconvenient location. The owner is nice enough, doesn't chat much. The atmosphere is too cramped, and cluttered for my liking.
3 6 years ago (27-05-2018)

Strongly don't recommend! I too bought an instrument here that is worth less than half of what I had paid. The guitar had significant signs of use but played okay. After buying it I contacted the makers to find out the year it was made and turns out it was there most basic model when the owner had talked it up so much as a high level guitar. I also then found out that it was being sold other places for half of what I paid. I contacted the owner and he tried refuting what the guitar makers had told me as well as the information I had found. There is no justification for anyone to sell a product for double what it is worth and say that I should bargained for it to drop the price. Instead how about you ask a fair price for your goods that are representative of how much they are worth. Don't make the same mistake I did! In response to the owners comment: The guitar makers are in spain but the representative I talked to was from California U.S.A and the figure I was quoted was in DOLLARS!! It also doesn't matter if I asked for a hold on the guitar (which I never did!), how about you stop making excuses for all the negative responses you get on your business and realize maybe you need to change something. All you have to do is look at his Google rating/reviews and you will see all the reasons why not to give this man your business.
1 7 years ago (16-02-2018)

I am working very closely with Nowa on an electric guitar wiring over haul. New PUPS, Pots, wiring ect and Nowa has been very good to work with! He has been very communicative with me. I would absolutely recommend to others who wish to connect with him to do so. I will update this review once we are done with the Mod, but so far so good :) Very pleased and excited! Update! Job is done and my guitar sounds amazing! Nowa did a wonderful job! It roars and has some many sounds and beef to it!
5 7 years ago (04-05-2018)

Trying to make sure this is seen. Bought defective harmonicas. They refused return cash and no store credit. I know they can return these to company. Lame excuse about being used. How would we know they were defective if we didn't use them. Bad Service read more reviews not the only one.
5 7 years ago (04-01-2018)

Wife bought me a pair of drumsticks for Christmas from a booth set up at University Mall. Turns out they are the wrong size, so I was hoping to exchange them for sticks the size I use. It took a couple of weeks just to track down the name of the business because the business name was not even on the receipt. Then my wife makes it down there and they still don't have the right size, so try again another time. I call down there and the guy tells me they have a 7 day return policy, but I am welcome to drive 50 miles round trip and buy another pair of sticks for $14. Yeah, I will get right on that. Terrible customer service, so I do not recommend you buy anything from Randolin Music Store in Burlington.
2 7 years ago (03-02-2018)