Red Robin Gourmet Burgers

Hubby and I have been to Ref Robins many times and the burgers are always good. Pizza has now been added to the menu for more variety other than burgers. Our server was very attentive. Fries with our entree were cold, however our reorder of fries were piping hot! The restaurant could stand to be freshened up as it is looking kinda run down.

Austin was awesome. The impossible burger was great. Service dog friendly. All around great experience fot our first time at Red Robin. We will be back.

My husband and I had an early dinner here on a Sunday to have the 3 for $10 deal which was still posted on their website. We were seated right away, but when asked about the deal the waiter said “oh no no no we don’t do that here”, which was disappointing. Our drinks and first order of fries were served promptly. We asked for straws but ended up waiting so long, I went to the bar to get them. The information on the “ziosk” is incorrect regarding cleanliness. I witnessed a table being cleaned with a cleaning spray, but did not see the high touch areas condiments/seasoning being wiped down. The silverware we received definitely did not look like it was “washed twice”. The fries were hot and fresh. And that is the only thing I can say nicely about the food. The whiskey bbq burger was smothered in mushrooms, it was the only thing you can taste and the bacon cheeseburger had so much mayo it would ooze out after a few bites see attached. We were tempted to order the donut tower for dessert, but never had a chance to. During the middle of our meal, the waiter asked if we needed help paying using the ziosk. He never came back to the table. It seemed like he was kicking us out even though it was far from busy and he was still waiting on other tables. If it wasn’t for the original promptness of being seated, and receiving our drinks & first order of fries right away this would be a much lower score.

I've been to this Red Robin a million times and always order off the kids menu as a 20yr old because I really just don't eat a lot. I asked for a kids menu and the lady didn't give me one since I'm not 12, which I get is rules but man I was shocked. I ordered what I wanted anyway and she allowed it with not unlimited refills, which is fine bc I didn't want a ton of food in the first place and didn't even finish my one serving. The atmosphere otherwise was fine, and the food was great like always.

It was great there I like there endless refills on your sides and your drinks even alcohol. The portions sizes are great and it's a nice environment to go eat at. Parking: It has a large parking area for people to park in and it has curb side pick up too. Wheelchair accessibility: It has a low surface for people to get in with there wheelchair and it has booths and table for people.

Great customer service! Our server was awesome! Food was spot on. Ordered medium rare burgers and they came out perfect temperature. Bottomless lemonades were super tasty! We ordered 3 different kinds and they were all amazing! The place was super busy when we got there. Was told 10 minute wait but they texted me in less than 5 minutes for our table. Will definitely be going back soon! Parking: Plenty of parking!

The service was one of the best post covid. The waiter kept beverages filled. Offered fry refills and got our order straight with a group of 7. They were honest with us why our kids pizza was late, they dropped it and had to remake it. Post covid alot of restaurants are under staffed and as a customer I can feel a dip in experience... this was nice. Kid-friendliness: Kid wanted pizza at a burger place and they had it... even free balloons for the young one.

On a scale of 1-5 Cleanliness: 3.5 Service: 3 Food: 4 Value: 4 Red Robin overall does well with what its trying to accomplish.

Great food great prices recommend the pretzel burgers and the beer cheese for your fries.

Waited 20 minutes for a table with the place not being busy at all. Then we just sat with no waiter, finally asking a host who happened to walk by about where our waiter was. He said he would go get him right away and then cleaned a table first & again, the place wasn’t even busy. Our waiter didn’t even come up to us for about 15 minutes, and turned out to be the bartender right next to us the whole time, who didn’t even have any customers at the bar. They gave us one small sauce for our two meals and we were given a half full tiny container for our beer dip, not even half of what we ordered. Then when we asked for it to be fixed, the bigger one had barely anything in it either. I asked a guy who gave us our drinks for a straw. He said he would have to go grab one and then just never did, even though he wasn’t busy at all. Turns out, the straws were two feet away, where he had recently been sitting, and didn’t even bother to get it for me or show me they were right there. Never came back and then when I went to go look for them myself is when I spotted them nearby in our same section. He walked by a little later and didn’t even acknowledge me. The bathroom was also dirty. We were never offered refills on our bottomless fries and bottomless empty drink. We are a married couple and the machine had us as separate checks, so had to make 2 payments. Not sure why we had even bothered to come back after the last time wasn’t a whole lot better, and noticeably dirty. Will not be returning.