Regal Nails Salon & Spa

I think most people come into this salon for the price but I am a firm believer in you get what you pay for....and sometimes much less! I have tried to give this salon a chance but I cannot patronize a business with such horrible customer service and sub par technical work. I had my nails done here by a young man some time ago he cut my finger open giving me a manicure then proceeded to stop the bleeding with nail glue...nail glue, really? The pain in my finger lasted for about 2 days. I think the owner may have reprimanded him in their language at the time, but why would you have someone that lacked basic technical knowledge working there? I still tried to be understanding and still tipped the salon. On a separate occasion I had my eyebrows done by the owner. One of my eyebrows came out crooked and the other was too thin to do anything with! I stopped going to this salon a long time ago and chose this wonderful salon in Downtown Pittsburgh called B&T salon..I mean if you really want to compare there is no comparison!! Steer away from Regal Nails.
1 7 years ago (27-10-2017)

I have been here before and I would of rated them a 3 but unfortunately yesterday was the worst experience ever me and a friend went together we got there at 3:10 and didn’t get done until 5:15! I got a full set and a pedicure no one was in there they were not busy! The guy did my nails but then did not paint them he watched a show on his phone while doing my nails and told me to go sit in the pedicure chair the other lady in there turned the water on and went back to my friends nails she then said I’ll be right back got to go get kids almost 40 minutes later then went and did someone’s eye brows then came over to me!! While she was gone the guy did another girls nails and then sat and did nothing she then came over to me and tried to brush off her being gone so long and then kind of rushed my pedicure which i have had plenty of them before! I will never go back!!! Customer service sucks
1 7 years ago (02-02-2018)

I went to get a pedicure and manicure for vacation the day before we left. I ended up paying an extra 15 dollars for gel polish that they said would last through my 5 day vacation that I left for the 12 hours after I had them done. Well it didn't even last 2 days!! They started peeling off one by one. A week later and I have 2 polished on one side and 2 on the other .. I paid 80 w. Tip for nothing, I'm so upset. Our guy was really great but the polist they use is awful. My toes lasted 2 days and then we're all chipped and crappy. We weren't even in water!! It rained the whole time so I won't be going back.
1 8 years ago (30-03-2017)

Kim does an excellent job of my manicures & my pedicures. I have been going there since i moved into the area almost 3 yrs ago. While I'm soaking before my pedicure, I have the opportunity to watch the clients that come in & they have a lot of regulars - including me now. My pedicure lasts til my nails grow too long - never any chipping - they do an awesome job!
5 8 years ago (11-04-2017)

Came with my girlfriend yesterday and she’s very consistent here, but the one younger big guy was constantly on his phone, unprofessional and honestly shouldn’t even be doing nails, highly disappointing and came back today and was charged an additional $15 to fix his mistakes and laziness.
1 7 years ago (03-12-2017)