REI

REI doesn't support my constitutional rights (without them we wouldn't exist), I no longer support REI. Below was my 5 star review. Keep to selling tents, you used to be good at that... Awesome staff, good selection of products, I always walk out with something I purchase when I visit. The only thing I'd like to see more of are Ultralight products like titanium items and quilts. I realize the majority of their customer base isn't in the market for these things but it would be nice if they had 1 or 2 of these things on hand for us weight weenies. The classes are informative, the employees are knowledgeable and very willing to help. The garage sales are great from what I hear (I work every Saturday so I can never go to them!). The membership dividends are also very nice when they pay out!!
1 8 years ago (02-03-2018)

Great customer service. I bought a pair of Brooks running shoes online had them for a couple of months and was running over the sides of the shoes. I called them up to see if I could get a partial credit as they were not cheap and none of my other brooks had this issue. To my surprise they said bring them in with the order # and pick a new pair. I even said that doesn't seem fair and I should just get a partial credit and they said 100% satisfaction guaranteed so you get a full refund. Needless to say I will be shopping there more b/c they stand behind what they sell and were so nice.
5 8 years ago (14-05-2018)

Love shopping here! They have a great selection of outdoor gear and everyday wear. There's something for the whole family. They also have a lot of fair trade and organic products. And the 1 year return policy is nice.
5 8 years ago (18-05-2018)

The people who work here are so helpful! It's kind of expensive, but I'm also always confident that the products are quality. And the 100% return is a major bonus, and the main reason I'm cool paying when similar items are less costly on Amazon or whatever.
5 8 years ago (15-05-2018)

This was my first visit great place lots of cool hiking, camping, kayaking, rock climbing stuff I just wish they had one closer to were I live. Staff was very nice and helpful had a large selection of everything didn't really find what I was looking for but I think it was a order only item but I was impressed over all with the store. If you like the outdoors visit this place the definitely have stuff you will like.
5 8 years ago (12-04-2018)