Tri-State Lawn Equipment Inc

I've only ordered parts for my Toro push mower. I've never had it serviced, so I can't speak to their service center. The equipment they carry seems to be top quality. The parts center is friendly and helpful. If I had a bigger yard, or a business, where I needed to rely on my equipment, I'd probably consider them as a resource.
4 7 years ago (17-05-2018)

If you buy a mower with a zero percent interest rate read the paperwork carefully as Synchrony Bank will charge a huge promotional fee for the loan and Tri-State Outdoor Equipment is sure not going to mention it to you. Might as well as been a large interest rate. If I had of caught that fee I would have wrote the check for the total price. I guess I should of took more time and read what I signed.
3 7 years ago (29-05-2018)

Extremely rude over the phone while trying to get information on buying a $3,500 mower. They do not offer the current promotion from ExMark as advertised on the ExMark website and will not assist in contacting ExMark. I could only imagine how they would react if i needed to have a quality issue that needed to be addressed.
1 7 years ago (30-05-2018)

I called the in mid-January to ask them to service my snow blower. They said it would take "a couple weeks". I ask them to also do my mower. Their crew to pick up the equipment was late and said they didn't have the correct phone number, even though I gave it to them when I talked to them. The "couple weeks" morphed into two months. Mower and snowblower came back mid-March, just in time for me to cut grass. Even the drop off was flawed. After Tri-State said they would deliver between 9 and noon, my wife called at 12:15 asking where they were. She was told they were loading the truck as she spoke. Definitely will not go back.
1 8 years ago (24-03-2017)

Friendly and knowledgeable staff. I have been there for mower parts, chain saws, etc. Always several employees there to help.
5 8 years ago (04-08-2017)