Reliable Medical Supply

Mary was amazing - worked really with me between work schedules and transportation issues. Always helpful and knowledgeable....thanks Reliable!!!
5 8 years ago (30-04-2018)

Do not back up their products!! Has no concern once so ever for senior citizens! I will not spend another dime there...Don't go you will be very dissapointed!! My first review I've ever written, could not let them get by with this.
1 8 years ago (29-03-2018)

Absolutely horrible experience and I will never use this company again! My daughter has had ALMOST monthly orders from this company however there were multiple issues. First of all never rely on them to call when they say they will. Three times I was switched to someone else's calling list because I wasn't receiveing calls. Not a huge deal but then orders stopped being reliable either. We were suppose to recieve 7 packs each month. January we got 14 and then I got a call asking me to return 7. Sure so I drove across town to bring them back. February 22nd we got 5. I called and was told they were backordered. So I waited and April 3rd I called to figure out how much longer I would need to wait. I was told they would order 7 more and look into it. Received 4 packs and thought they must still be behind so I didn't call. April 27th received 2 packs. May 1st called to make another order and see why I was 1 short last month. First I was told I recieved all in one shipment last month. Then I was told they found the second order but it was February's backorder and I would recieve 3 more later because they were behind. Then told that the shipments had the same weight each month when she added them together so I must have gotten them all but I was not allowed to have weights of the individual shipments to add myself. That makes sense remember the double order in January? Multiple times in the conversation I was told it was my fault because I didn't order in March (Yes I ordered 4 days late because I was still waiting on February's back order and I forgot to call before Easter so we didn't get any in March but I'm not sure what that has to do with only getting a partial order in April) or it was my fault for not calling when I got the partial order and assumed they were just back ordered again (not that it would've mattered because they didn't have notes about the February call either anyways). Eventually told the only thing they can do is order again for May. Am I even going to get them or are they back ordered? Don't know the answer to that either because they don't ship from there office and apparently they can't communicate with each other. Seriously why would I order more from you? I'm switching to a new company!
1 8 years ago (01-05-2018)

Went to your Buffalo location today to look at electric scooters. They are pictured in your website. Apparently not available at this location, though they are clearly displayed on your webpage for this store.
1 9 years ago (11-07-2017)

Most unprofessional and unreliable company I have ever had to deal with. If I could do negative stars I would. I do not recommend them to anyone!
1 10 years ago (07-12-2016)