Republic Services

raised my rates without letting me know, attempted to cancel my service, called different times of the day, and was on hold endlessly. could not get through for a week. cancelled my service they said they would pick up the containers, never did and said I have to pay for them to pick up their own trash containers.... that was 3weeks ago, still have not picked up their containers, I have received no current statement, and called me and left me a message that my bill was late.....!!!!! would not recommend this service to anyone
1 8 years ago (01-06-2018)

Whatever you do, do NOT use this service. Moneygrubbing criminals, as far as I can tell. I discontinued my service in April of this year, and paid (what I thought was) my final invoice on May 1st. Lo and behold, another invoice two weeks later for removal of three containers – including an administrative fee and a fuel/environmental recovery fee – totaling $92.11! Trust me, a simple phone call to any of a number of other trash pickup companies will get you a much, MUCH better deal.
1 8 years ago (17-05-2018)

This company has poor customer service. No one can answer any questions over the phone without putting you on hold and their website is one of the most non user friendly sites I've seen. The trash collector and truck drivers are great though. There are noticeable management issues at this company.
2 8 years ago (09-05-2018)

This company is a scam. I was a customer for almost 10 years. They were great in the beginning and never had a problem. As time went on I found out different. Every time you call in you are on hold for 25 minutes or more. The people on the phone can never answer your questions and give you the run around. I will have to take your phone number and have someone in another department call you. (Ummmm you have my number why did I give it to you 3 times already). Finally get my service cancelled and start with a new company, saving me $32.00 a quarter. I even gave them a chance to beat, or match my other quotes. Move forward 45 days I get a bill for removal of my cans. $36.80 per can $22.60 environmental fees and a $5.25 administrative fees. They claim it was in my orginal contract. Nope not in my contract from 2009. Still waiting for that call back. (I even had to call them every couple of years to get my rate down. The fees raised every year by 20% or more. Do not do business with this company. If they closed I would not feel bad. They buy out small companies and act like bullies.
1 8 years ago (26-02-2018)

Call for pricing on a 20 yard dumpster and it takes salesman 10++ minutes for a simple quote...He finally comes to an outrageous price of $590. Receive a call the following day and apparantly they can now offer the same service for $340..
1 8 years ago (04-04-2018)