Republic Services

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Address: 414 Jimtown Rd, Mayfield, KY 42066, USA

Phone: (270) 247-4435

Website

State: Kentucky

City: Mayfield

Zip Code: 42066

opening hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 4:30 PM
Sunday: Closed

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Reviews

Two times so far this year they have NOT picked up my trash. They missed the entire week - had to go two weeks between pickups.  Tried to call the local number but ended up on hold for half an hour - can't reach anyone locally to get my trash picked up.

 6 years ago (31-05-2018)

Call today to attempt to recover my closed account (they did not notify me of the account being closed). I was hung up on 5 times, before I finally got my answer!

The answer: No we can't help you. Give us more money.

Okay, maybe not exactly that. However this is what I got out of the answer I was given. 

I paid for three months of service and this company only picked up my trash once. They charged me $132 for the one pick up and then had the audacity  to ask for another $75 on top of that!

Don't waste your time with this company. They do not care about you as a customer and will do anything to get more money from you.

 7 years ago (14-02-2018)

45 minutes later and I still haven’t got a hold of customer service. Our first invoice was inflated with fees not discussed over the phone when creating the service, along with the fact that they have no one to answer the phones apparently means I’ll have to drive to Mayfield just to get a resolution. 

Awful company and would NOT recommend them for any residential neighborhood or anyone wishing to speak to them on the phone.

 7 years ago (26-02-2018)

This company has the worst customer service of any company I have ever seen. In dealing with this company on a regular basis I have started to get ill every time I think I might have to deal with them. I shudder when I see one of their trucks drive by. I want to puke any time I have to talk to someone from this company. I will never promise my guys at job sites ANYTHING this company promises me because they almost NEVER deliver on their promises. They NEVER try to accommodate the customer. They ABSOLUTELY DO NOT care AT ALL if they set a job site back by days or even weeks with their inability to do what they say they will and almost NO ONE in this company knows what anyone else is doing. This company is NEVER my first choice and if at all possible I ALWAYS use another company.

 7 years ago (28-11-2017)

The CSR reps are very nice and have always tried to help me, but despite the constant phone calls I've made they continue to put my dumpster in the middle of my driveway. I'm concerned for my safety when I have to park in the middle of the road, leaving my car unattended, so I can move the dumpster and enter my driveway. Other than that recurring issue and the company not alerting me if they'll be picking my trash up on a day other than what was scheduled, they've been a decent trash service.

 7 years ago (22-12-2017)

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Kentucky waste management company

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