Royal Jewelers

Royal Jewelers is fantastic! Have had nothing but great experiences here! Erin helped my fiancé and I pick our wedding bands and her customer service was phenomenal! Love her and love Royal Jewelers!
5 7 years ago (16-01-2018)

Went in to this delightful store looking for some Mikimoto pearls. The gals were incredibly helpful.
5 7 years ago (12-03-2018)

Extremely poor service and snooty attitude of floor personnel. Brought my watch in for a new battery. Salesperson talked me into a full service of the watch. Two weekis later I called to find out if the watch was ready. No, but "he'll call you about it tomorrow" I was told. No one called for another week. I then went in to retrieve the watch to take it elsewhere, and was told that it had been ready for three days. I asked why I hadn't been called to tell me it was ready. I was told that someone had called me about it, but no record on my cell phone that any such call had been made. I was charged $50.00. A week later I noticed that the watch was losing time rapidly and the second hand was stalling frequently. I took it back to Royal and suggested that they forgot to give me the new battery that I had requested. The clerk argued with me that that was unlikely. He suggested I leave it again to have it checked out. The watch repairman was right there but wouldn't look at it then. I asked when I could expect to hear from them about the watch and was told maybe next week. I grabbed my watch back and walked out, never to return. I immediately took it to a watch shop where they confirmed that the battery was shot, and I had a new battery installed in 10 minutes. Watch runs fine.
1 8 years ago (29-11-2017)

Todd Salmon helped me choose my first high end watch 10 years ago and I was pleasantly surprised to find out he is still there! Todd recently helped me get my watch serviced and showed me a couple of new things that I really want. Thanks Todd!!!
5 8 years ago (08-11-2017)

I went to Royal Jewelers to look at engagement rings, and what I left with was beyond exceptional. The staff there not only helped me pick the perfect ring, but they were awesome to work with through the entire process and made sure I got exactly what I was looking for. Thanks again.
5 8 years ago (07-09-2017)