Sally Beauty

Employees don't have any knowledge of the products that they sell most don't even know if they carry certain products or not I believe all they're trying to do is stock the shelves and handle the money
2 7 years ago (16-02-2018)

I called to ask if they had a specific color dye, they said they did so I drove all the way there (not close by) and I saw the display strip for it but not the box so I asked the employee. She told me it was actually a discontinued color (not true), and her and a few other employees continued to tell me what I should buy for the color they assumed I was trying to get. I asked why don't they take off the display if the color is discontinued, and they walked away without answering.
1 9 years ago (03-10-2015)

I went in to this location today and dealt with a girl name Kayla C. She was extremely rude to me because the eye pencil I wanted to purchase read $2.49 but was coming up as $3.99. Once I questioned it and she saw the price it was supposed to be she had an attitude and then proceed to say " if you have a problem with it call our customer service number". I then asked her for the number and she replied " I can't give it to you right now... stepside so I can deal with other customers." Let me remind you I spent $100 in just that transaction. When I proceeded to ask for manager, she informed me that there was no manager on duty and that no one could help me. Terrible customer service! I am so disappointed with Sally's staff!
1 8 years ago (20-08-2016)