Sam Ash Music Stores

Walked in half expecting to be condescended to, but got the exact opposite! David was clearly passionate and took a lot of time to sit with me and help pick out the perfect guitar for my needs and tastes. He then very respectfully turned me over to Kat, who was also super knowledgeable and friendly. The customer service was outstanding, and the selection seemed to be top notch as well. Highly recommended!!
5 9 years ago (16-04-2018)

Excellent service & good selection. I've been coming here for gear since I started playing guitar & have always found the atmosphere to be very pleasant. You can really just "come in and play!" I love coming just to check out the extensive guitar collection and as I've advanced further into the world of music I've always found help here, be it with my instrument, be it any other area I've dabbled in. The staff is knowledgeable & eager to please. I wouldn't say they have the lowest possible prices (I've found cheaper every now & then) but they're reasonable and certainly competitive enough for 5 stars [& they have good sales].
5 9 years ago (26-03-2018)

I have been a satisfied customer at Sam Ash for over 40 years - originally at the Kings Highway store, and now on Flatbush Avenue. One can always trust and depend on their level of expertise for solid guidance. I appreciated their calm demeanor in helping me to choose the guitar that would best accommodate my needs and enjoyment. I felt comfortable about asking questions and left feeling very pleased with my purchase. Thank you Dave, Brandon and Sam Ash!
5 9 years ago (19-03-2018)

Pleasant to work with, extremely helpful and courteous. I came in needing help tuning my cello, and to replace a string. They were easy to work with, and even pointed out other things about my cello that I hadn't noticed. They had the perfect bridge size, since the one I was using was a bit tall and I had taken off the feet, and I was able to purchase a new bow from them as well. This location does not re-hair bows, but they were able to tell me where I could get it done (though I elected to purchase a new bow instead). Great selection of sheet music for string instruments. I was able to ask for a specific book and they found it for me quickly. Overall, this was a great place to go, and I wish I had know that they handled cellos a bit earlier--it would have saved me so much stress and frustration when tuning my cello. Turns out that my house is just a bit too cold for my cello :)
5 9 years ago (28-01-2018)

Really great guys at Sam Ash.. I had a problem with an instrument and they helped me much more than they had to. Amazing service and total dedication to the craft. Forget buying online, I'd rather go to the store and deal with these guys directly.. Experience and the feel factor pays for itself.
5 9 years ago (24-03-2018)