Sango Pool & Spa

Having read customer reviews online, we were a bit skeptical when meeting with Paul and his team at Sango Pool & Spa. What won us over was the team's enthusiasm and commitment to working with us on the process. They were patient with us and offer plenty of pool options. Looking back we'd do it again without hesitation. To dispel what the naysayers post online - the team was responsive, communication was stellar, and they did exactly what they said the were going to do in the timeline they quoted us. They were quick to come out and resolve any issues or concerns that we have. Their subcontractors have also been equally as committed. They exceeded our expectations.
5 9 years ago (27-08-2017)

I have dealt with this business for the past 5 years. They have yet to not disappoint me. They only reason I still deal with them is that I don't want to go to Nashville. Just had my pool liner replaced and had to pay extra because I have two returns. They were suppose to replace the Skimmer and both returns when they did the liner. They did neither. I also found screws from the pool frame on my pool deck that had not been put back in the pool frame. Contacted them and they said that they would be out the following Tuesday, that Tuesday was two weeks ago and they still have not even shown up or called. I do not recommend this company unless it is a last resort.
1 9 years ago (12-06-2017)

I wanted to install a pool years ago when I first came to Clarksville. Thank God I didn't use this company! They never called me! After all the reviews, I'd go to Nashville in a heartbeat! I'll get a pool next year. But I will NEVER contact this place again. Terrible customer service! How they stay in business is beyond me!
1 9 years ago (02-07-2017)

After several pool companies became unreliable to us from broken pool equipment upon openings and unfinished jobs, I contacted sango pool and spa. Their employees went above and beyond to help me fix the issues. They are convenient, test water for free, accurately diagnose chemical issues, arrive on time and are extremely professional during any dealings I have had with them. I highly recommend sango pool and spa! Using now for 3 years and they are the best in the town!
5 9 years ago (09-09-2017)

Paid them to service my pool and ensure the motor is running properly. Paid over $200 and they didn't put shock on the pool. To make matters worse they cut the grounding wire to the motor just to ensure people gets electrocuted while using the pool. Stay away from this place when we contact management they didn't respond to our questions. I seriously believe they sabotage your equipment to charge you for repairs.
1 9 years ago (13-07-2017)