Siems LASIK and Eye Center

I have decided to give this establishment 1 Star for a variety of reasons. When we first heard of Dr. Siems, we were recommended to him by one of the check in assistants at the airport who spoke of him with the highest praise, my mother's eyesight was not doing so well and we figured this was a chance to fix that. So I booked the appointment and we drove over to discuss possible solutions for her and they were very sure that they could help the problem... for 4000 dollars. So you know what? I love my mother and I would do anything to try and make her life a little easier, I paid the money and booked the surgery. We come in a few weeks later and the surgery happens, everything seemed to go as planned, I took her home and let her get some rest. The next day, she claimed that she could see better than she had in a long time, and we were both very happy. A single day goes by, and all of the sudden the clear vision changes to splotchiness and a sensation as if "oil was on top of her eye and she couldn't get it off." within a matter of days, her vision was worse than when we had gone in. So I book another appointment and bring her in so that hopefully we can figure out a solution to this problem. My mother is crying mind you while we are sitting in the office waiting for the doctor (Siems) and he makes his way into the office. My mother begins telling him EXACTLY how she feels and how her vision doesn't work as well as when we had come in. Instead of LISTENING TO WHAT SHE HAD TO SAY, he looked at me with this look like, "Is she serious?" smirking at me as if she was making it up and I was supposed to join him in a ceremony of laughter. Truly I was disturbed that THIS is the doctor I trusted with the eyesight of my mother. He starts saying things along the lines of, "Oh well there's no way what you're experiencing (A TROUBLE IN VISION) could have been caused by us (EYEBALL SURGEONS WHO DID SURGERY ON HER EYEBALLS) so you should stop exaggerating. To this day (more than a year later) her vision has degenerated even further, she can't read small print, she has moments where light is so overwhelming that she almost faints, along with numerous other problems. And instead of looking for solutions, the office (usually not even the Dr. as he doesn't see you every time in because he has better things to do apparently then help people who paid him to work their vision) always responds with, "Oh, it's just the monovision, you'll get used to it." How long does it take one to quote on quote, "get used to it." I am disturbed at how my mother was treated at this office and how my money was squandered and I would not wish anyone to send their loved ones here. I would give 0 stars however that's not an option so I'm giving one that way I can tell my story. F**K "Dr." Siems. -Sebastian Fowler
1 7 years ago (10-02-2018)

Might be interested in giving them a decent review if they would STOP having the TV networks play their commercial over and over and over and at a very loau volume. That's enough to piss-off the Pope. Change your ways people and you might start to have better success!!
1 7 years ago (12-03-2018)

I paid for a plan in 2007 that included having lasik again in the future for a highly discounted rate if my eyes ever needed it. It was at a definite premium cost to other plans or providers. I planned to go back to Vegas for the surgery if/when my eyes needed it, as I no longer live there. I just called their office and, if I can't find that paperwork, they have no record of me in their files and that plan won't be honored. The reason given, "Nevada only requires that we keep records for 5 years." Be forewarned, as I was not at the time of purchase. Not good business.
1 7 years ago (27-02-2018)

I had lasik surgery done here when I was 17, back in the 2000s. I distinctly remember them telling us it was "for life" and I could have the procedure done again if my eyesight worsened over time. Jump ahead a few years, I'm needing to wear glasses everyday to see and function. I call them to set up the "for life" procedure and they say there's no mention of it in my chart and I would have to pay full price. This is complete bulls**t. There is no way any parent would agree to let their 17 year old daughter get laser eye surgery if it wasn't for life. Do not go here. Do not believe anything they say. They'll make promises and guarantees that they have no intention of keeping. My glasses-free life only lasted me about 3 years. Waste of money, waste of time. I'm back to where I was before the procedure except now I have super dry eyes. Basically, a really expensive procedure to get dry eyes. Worthless.
1 7 years ago (12-03-2018)

Never wanted to get Lasik. The wife insisted. Best decision she ever made for me.
5 8 years ago (03-01-2018)