Sonic Drive-In

We got 4 shakes and they were good, no complaints there. But trying to order them was a different story. The speak system at our ordering station was both hard to understand and hard to hear. And on top of that when we did finally get our shakes I asked if the shakes where labeled in some way as to what they where. And instead of answering me the 'server' or runner just retold us what each shake was. (The answer is no they aren't labeled and the server was wrong on 2x of them). Update: after another attempt at this location and choosing another order 'stall'. I have to say both the ordering speaker system and the people taking your order both need some work done on them. Update (3/8/2018): they no longer make/carry malts. And the service is still painfully slow. Over 10mins to deliver 2x shakes (1x large and one small).
2 7 years ago (08-04-2018)

Not very friendly, or patient order taker. She kept cutting me off, saying "anything else" every time I said an item we were ordering. The order came out in a reasonable amount of time, but in her rush, while talking over me, asking "anything else", she didn't hear me order the second tater tots. And I didn't feel like dealing with her on the speaker again, so I just let it go. We had 24 boneless wings, a burger, a chicken sandwich, slushies, fries and tots. Everyone agreed, the food was good, temperature was good. I don't think 4 napkins were near enough for the amount of food we ordered, but again, I didn't want to deal with the order taker again.
3 7 years ago (18-02-2018)

My sister and her friends work here and my first time coming here was a week ago and the food was amazing and the second time I went there was 2 days ago and everything was on time, my orders were correct, I didn't have no complaints. I plan on working here soon
5 7 years ago (10-04-2018)

Terrible service. I haven't eaten there in months. I was in the drive-through and the person on the mic asked me to pull up to a space because I assume it meant a smaller line behind me. They were admittedly busy, but after pulling into my spot and placing my order. Roughly three cars behind me ordered and were served before me. Eventually, after being so frustrated, I yelled out my window when the lady walked out to serve the fourth car. I said, "What the heck??" Moments later I finally received the custard shake? (been so long I don't remember what they call them and I used to order them every day) I ordered.
1 8 years ago (25-01-2018)

It took 25 minutes to get two milk shakes. A couple next to us who arrived after us ordered, received their food, ate, and left before we had to remind them we were waiting on order. After which it took another 5 minutes to get it. Unacceptable
1 7 years ago (25-05-2018)