Texas Marine of Beaumont

I’m from an hour away. After dealing with a salesman and sales manager for a few days over the phone. We reviewed price 3 times before I arrived. A price was set with TTL. Verified to me over the phone 3 times by 2 different employees. When I traveled there to purchase the vehicle they decided it was $2,900 more. We discussed and they ask me my tax rate twice over the phone then verified the price 3 times over the phone. Their excuse was they accidently figured the wrong tax rate. Just don’t drive a long way if they promise you a great price. They could be accidentally giving you the wrong price. This all happened Saturday 4/28/2018. It’s just the main thing that kept me from purchasing the boat from this establishment. Will be buying a boat in the next week and spending 50,000~ and poor customer relations or communication mistakes are what is keeping this company from getting my money. If they call me to resolve this issue I’d be happy to delete or change the post to be way more positive.
1 7 years ago (29-04-2018)

Srh nice experience they have a good selection of boats to choose from. They treated me fair with my trade in and took care to setup my new boat exactly as I wanted. Would buy from them again.
5 7 years ago (13-02-2018)

I was very happy with the entire sale sale of my new boat. The boat salesman was very good top-notch and I really enjoyed meeting him. I have recommended three different friends to visit and see if they wanted a boat there because the experience was so good.
5 8 years ago (03-10-2017)

I attended the Texas Crab Festival in Crystal Beach, TX the weekend of May 12-14, 2017. Texas Marine was a Platinum Sponsor of this event that provides scholarships for students and adults. I saw Texas Marine bring in about 15 boats for display. I was drawn to an Avalon Quad Fish Pontoon Boat. I met Spencer who was handling questions. Spencer was very knowledgeable and answered all my questions. Spencer made suggestions of additional boats they had in Beaumont. I left the festival that night and went home and checked online pricing and Texas Marine was a lot cheaper than anyone online. Texas Marine didn't try to sell me a whole bunch of things I didn't need. They explained the warranties on the boat and motor. They went over maintenance and break-in procedures and then after they serviced the boat, Spencer drove it down to Crystal Beach, brought the paperwork we went for a 2 hour ride on the boat and we completed the deal. Texas Marine and Spencer were honest, treated me with respect and it was a pleasure to do business with them. Texas Marine went the extra mile to show they cared about their customers. I would recommend Texas Marine to anyone in Southeast Texas looking for a boat. They do what they say and offer boats at fair prices. The Avalon 23' Quad Fish exceeds my expectations in craftsmanship and performance.
5 8 years ago (06-06-2017)

Called this dealer twice. I asked to be transferred to Johnathon, he would pick up and hang up. Guess you all don't want my business.
1 7 years ago (24-05-2018)