The Pet Market NYC

Although I'm not a regular here, I've been here twice, and each time, the lady behind the counter was a sweetheart, she is friendly and available to help. I bought the Hill's Prescription Diet dry food from them, this store is one of the rare pet food stores in the city to carry this!
5 7 years ago (24-11-2017)

Got a great raincoat for my dog here on a very rainy day
5 7 years ago (10-02-2018)

Horrible experience and way over priced. One of the clerks there talked me into buying a crazy expensive dog chew toy after I pushed back saying "I appreciate it but my dog tears through toys like this and I'm afraid he'll choke." The clerk pushed saying "Not this dig toy. He'll never get through it! And if he does bring it back and I'll give you a refund." In literally one day my dog destroyed the toy. When I brought it in the manager refused to take it back. No apologies or anything even after I explained the back and forth with the clerk. I was shocked! Never going back.
1 8 years ago (06-02-2017)

I only have one thing to say to all the negative reviewers here: Please get off your high horse and stop overreacting to isolated incidences caused by what sounds like the same temp employee. Their regular employees are helpful, knowledgeable, and actually care! Especially the store manager, who is such a sweetheart. It's a small, independent business (not a chain like Petco) that only sells top-shelf and healthy products. So of course the prices are going to be slightly higher, you're paying for real quality food and brands.
5 8 years ago (13-02-2017)

Couldn't even buy a bag of food because I was waiting for one woman and the employee to get a cat out from under the racks. Then she proceeded to go back to the register and could of easily rang my one item up and they decided they wanted to play with the cat when it did come out. Waited for like 15 minutes then left.
1 8 years ago (21-05-2017)