Reviews
Can’t say enough good things about these folks... They were able to accommodate me on a busy Saturday without an appointment! That right there is worth the 5 star rating. Everybody I spoke with was friendly and knowledgeable, and instead of turning me away due to a full schedule, they went above and beyond to fit me in. I’ll definitely be going back for future service. Highly recommended!
5
7 years ago (10-03-2018)
Another car mechanic trying to rip you off. I went there a few times and was decently happy with the work they did. When I got new tires, I tried to rotate them myself, turns out they cross-threaded a bolt on every single tire. It wasn't too big of a deal until I had a flat and had to break the one bolt off to change the tire. They said they would fix the flat and rotate my tired, but i needed another bolt (which cost $80+). I went in to get another tire rotation in which they proceeded to tell me they had to break another one off in order to rotate them (costing another $80+) when it was their fault for cross-threading the bolt. This also means they had lied about rotating my tires the time before, or there would not have been a problem this time. They are just looking to get every dollar they can, even if it screws you over. I would find another, more trustworthy mechanic.
EDIT: Under new management. Sean had been very accommodating and understanding. We had fixed the problem, without furthering any damage or frustration.
4
7 years ago (26-03-2018)
Tire Pros quoted me a good price several hundred dollars less than other places in town for body work I needed to get my car to pass the MD state inspection. They were honest about my options, quoting me the lower price for non-Toyota parts, but letting me know they could also do the job for more with genuine Toyota parts. The other two places I went to did not bother to offer different options OR explain the difference. I have since brought my new car in for inspection and have been getting my maintenance done here instead of at the Toyota dealership. So far, so good!
Overall the staff is friendly, professional, and efficient and the prices are good.
5
7 years ago (20-01-2018)
I had an awesome experience at Tire Pros of Frederick. The staff was great and completed my tire installation quickly and efficiently. Before bringing my car to Tire Pros I was quoted a price of nearly $2,600 for tires, struts and shocks; however, after goint to Tire Pros I was informed that I did not need struts or shocks which saved me almost $1500 dollars. After installing my tires they checked my alignment and everything was fine so I did not have to pay for that service either. By having my tires installed by them I get free tire rotation every 5,000 miles. Tire Pros just got a customer for life!
5
7 years ago (14-02-2018)
New to the area and needed a shop I could trust to be honest and timely with my vehicle. I have been in for service twice and both times the experience was excellent. The front office is efficient. The staff is knowledgeable and clear with what they are doing and what needs to be done. Would recommend to my grandmother
5
7 years ago (12-03-2018)