U-Haul Moving & Storage of Loves Park

I'll NEVER use Uhaul again after 2 wasted trips. Both times, after reserving over the phone, there was charges that was NOT mentioned over the phone. Wasted my time and also wasted the time of the guy I was getting a tv from. Pathetic.
1 7 years ago (29-05-2018)

These folks are great helped us replace the tire straps on the tow dolly that busted within the first real day of travel. The folks on the roadside assistance 800 number Erin and Joanna where awesome and helpful too. Thank you for taking good care of us Uhaul!!
5 7 years ago (14-03-2018)

Loved the service. Allows overnight parking of vehicle so was very convenient to pick up and drop off vehicle. Truck was in very good condition and very nice people. Would definitely use again.
5 8 years ago (15-10-2017)

DO NOT EVER ALLOW THIS COMPANY TO DO ANY WIRING WORK ON YOUR CAR!! They did a trailer hitch and wiring (?) on my vehicle which shorted out my entire electrical system. it has been over 2 wks since this started and I have been without a car the entire holiday season. ONce this issue was diagnosed by the dealer and my car was totally out of commission, they referred me to their insurance company to resolve the issue. The insurance company did accept responsibility ($900 for repairs, which I was told was forthcoming over a week ago but have yet to see) but would only cover the damage caused by the Uhall rep and would not make good on the trailer lighting issue and referred me back to Uhall for reimbursement of the fees paid for the installation. I was jacked around for another week or so with unreturned calls and emails and told finally that they would only reimburse me if I allowed them to do further work on my car....NO WAY was I going to allow this and when I asked to speak to a manager above Stephanie, I was told that the dealer had handed me a line or garbage by the regional rep who was sooo rude and would not give me his name or his managers name either...I finally told them it wasn't worth my time or the minimal amount they would reimburse me to be further insulted or possible further damage to my 2 yr old car with only 15k miles on it. DO NOT USE THEM!
1 7 years ago (29-12-2017)

Good sturdy trailers. safe they have their own braking system if you need to haul a heavy load. the staff at this building was most helpful. I suggest you go in a week ahead of time and have them inspect your vehicle to make certain it's ready to pull the trailer you have chosen
4 8 years ago (12-07-2017)