Ulta Beauty

Don't get me wrong, I love Ulta, and I shop at them regularly. The last time I went to this store was to exchange unopened/unused products. They were purchased over a month prior but I had the receipt on my phone app. I guess I shouldn't have been busy moving across the country to a town that didn't have an Ulta. The manager said the digital receipt doesn't count, and refunded me the lowest sale price on store credit. That didn't seem right to me or the online customer service rep who gave me full price of what I paid. I'll never step foot in this particular store again, it's obvious that manager just didn't want to do her job.
1 7 years ago (14-03-2018)

Never shopping there again... Purchased a bare minerals compact pressed foundation and it was discolored and no products was coming out on my brush not sure what was wrong with it went to exchange it as she wouldn't do it without my receipt it's not like I was asking for my money back the product was still full...
1 7 years ago (30-05-2018)

The staff here are friendly, all of the products I've bought are amazing, the ladies that have waxed my eyebrows there have all done a great job every time, my eyebrows always look awesome. I definitely like being able to test products to make sure I'll like it, or testing foundation/concealer/etc to make sure it matches or goes well with my skin tone. Ulta is my favorite makeup/skincare/haircare store here. Sally's, I'm sorry girl, but you take 2nd place.
5 8 years ago (28-11-2017)

Trisha is absolutely wonderful. She is so talented and so thorough. She has cut and styled my hair twice and I will be a long time customer of hers. Thank you Trisha for always taking such great care of me and making me love my hair!
5 8 years ago (21-08-2017)

Staff very helpful. Luv the ability to try on makeup before buying. Downside: Pricey.
4 8 years ago (12-11-2017)