Walgreens

For the most part my experience here has been good, but for the sake of full disclosure I'll share my good and bad experiences. The reason why this isn't five stars is due to past experiences with one of the graveyard workers who was in my opinion very abrasive and condescending. That being said my past few interactions with him have been good. I am not sure what changed with him but something has seemed to change for the better. The rest of the staff have been great. I have had small issues such as having a prescription confirmed over the phone and told to come get it and then when I show up being told I'd have to come back the next day because it was early (this happened twice) to be fair they are busy and probably caught it after the call but it was frustrating they didn't call to tell me and both times I drove 11 miles in, only to have to turn right back around and go back home. Now on a more positive note there have been a few of the ladies there who have gone above and beyond in other areas which result in me overlooking the frustration I've had in other areas. I was having insurance issues one time and one of the techs literally spent hours resolving it for me through many calls she didn't necessarily have to make. Another one went to great lengths to assist me with getting a refund after I paid full price due to my insurance not being updated. She could've insisted I drive back home to get the receipt and then bring it back (30 mile round trip) ,which is standard policy, but instead consulted with her supervisor and found a way to confirm everything through my reward card ID. This created a burden for her but she did it to make my life simpler which I appreciated. She was even apologizing for it taking a few minutes which I told her "you are doing me a favor, no apology needed." I guess in the end the smaller frustrations that come with a busy place like this are overshadowed by the help I have gotten in other areas, which in my opinion, have been above and beyond a typical standard of care.. No i do not work there and no I do not know anybody personally who works there. This is not to falsely pump anybody up, this is simply my experience.I guess i try to remember at the end of the day this is a very very busy business and with that minor frustrations will occur. However; after weighing the bad with good the good certainly outweighs the bad in every aspect.
4 7 years ago (13-03-2018)

I save so much money here by utilizing thier reward program with thier makeup promotions. Also, excellent customer service! Special shout out to Noreen in the makeup department, she is an angel! She always finds you the best deals and her positive vibes have me leaving the store with a big smile on my face. Thank you for going above and beyond!
5 7 years ago (13-04-2018)

Pharmacy is absolutely rudest people I’ve had to deal with, I’ve tried switching to several other pharmacy’s, unfortenetly I worked nights so I need my medication at weird hours. Expect to be treated like a drug addict, also if your in an asmatic attack, and in dire need for your inhaler expect to go to th ER because they won’t help that’s for sure. Also medications take an outrageous time, phone line means you’ll be stuck waiting to talk for outrageous times nobody has, and going back to the core, they are RUDE. They do not care for any of us period. Shame on this pharmacy it’s disgusting, don’t believe just go sit in the waiting room and listen for yourself.
1 7 years ago (21-04-2018)

Everyone talking down on Walgreens are full of it, they are amazing i always get my meds here they are very helpful, i also love how they are open 24/7 as all pharmacy's should be, the staff are great! P.S. If you cant find someone to help you in a store have you ever heard of looking for a staff member else where say the front register? Maybe they are on lunch i mean it could just be me but when im hungry or need a break i take care of the problem..
5 7 years ago (28-09-2017)

Fast n friendly
5 7 years ago (30-03-2018)