Ulta Beauty

Oh Ulta, you are too good to me. You carry great product lines and have excellent customer service. I always find what I want when searching your well maintained and organized aisles! Ulta, I would highly recommend you to friends and family looking for quality beauty products and services in the Flathead valley. :)
5 7 years ago (29-03-2018)

Bad business practice!! I buy multiples of an item on sale, and unbeknown to me, I didn’t realize you could not exchange a defective item over 60 days!! Beware of this policy!! My brand new can of 9.99 hairspray that was on sale is now worth only .72 I was informed, when I just wanted to exchange for a working can! Make sure you try it before leaving the store!!!
1 7 years ago (21-03-2018)

I think I’ll be ordering online from now on. I believe in quality customer service and it is severely lacking at this ulta. I have been to this Ulta location twice...both times I have been treated quite poorly. My daughter and I used a tester to put a spot of foundation on the back of her hand. In checking the consistency etc., the employee walks by and asks us if we are doing ok and makes a snide comment about whether or not we used a tester. The way she came off was beyond rude. I don’t know if the girl was the manager or not, but both times she has been very rude and acts like she is better than anyone who seems to be ‘beneath’ her. I have shopped at multiple locations as well and have always had great customer service. I love ulta stores and the wide variety of products. I have had my hair and eyebrows done at ulta stores in Washington state and the girls have done an amazing job. It’s sad to see that the Kalispell location is in such poor shape with customer service. I guess it just goes to show that make up can only hide so much.
1 7 years ago (20-05-2018)

Love ulta in kalispell they are always friendly and amazing ladies
5 7 years ago (02-06-2018)

Always something new, love getting samples so I can try before I buy
5 7 years ago (25-04-2018)