US Post Office

A very unique post office! I enjoyed going in here! The building inside seemed historical and very beautiful. They gave kiosk so that you can make transactions quickly and independently! And they work well! This place is just very awesome all around! I highly recommend going here for your shipping and mailing needs!

Ms. Simmons was super friendly and helpful this morning. She was patient and understanding while I asked questions to find the best way to make a couple shipments for the holidays. She made being at the post office enjoyable with her conversations and easy-going attitude. Love the service at this location!

Like that it’s open outside of the regular 9-5 hours so I can actually mail things before or after work! Inside and outside of the building is really neat, and it’s also clean. Expect decent lines around 9 am, noon, and 5 pm, but outside rush hours, I usually don’t need to wait in line at all.

The site says 8 I walked in at 645 and the window was open and they said they were closed however they claimed they weren't even though computer stated open till 8pmno good.. especially since there in there getting paid.. no good..

Don’t even think about getting your passport here. We waited over 4.5 hours with an infant - the line started with approximately 10 people in front of us. There wasn't even 1 person staffing the counter the entire time.. periods of 15+ minutes would go by with us all in line with NOBODY there. Count the number of people in line and multiply by 30 minutes. 6 people is three hour wait They don’t want to help you. They literally staff one person who clearly has no sense of urgency. Still waiting as I write this review over 4.5 hours with baby because you must have child present.. Worst line experience and service in the last 10 years without question. Oh - and our part? Everything - and I mean EVERYTHING was done in advance.. perfectly. Even still - they made up things that were needed that are not required on ANY list by US or Post Office.. and used that excuse to make copies. Also overcharged us - but I couldn't bare to have those poor souls behind us wait a second longer for him to issue us a credit for his mistake. He admitted it was a mistake. They rotated staff. No persons working had no sense of urgency or efficiency. Really - imagine your worst nightmare - it's beyond that - it's Unbelievable. 0 stars given for their 0 f’s given.

Definitely the best post office in Manhattan. There are rarely long lines, there are plenty of self service kiosks, and the workers are pleasant. I also love the building which is Art Deco and gorgeous. Love that it’s open later than most other post offices.

I stoped by for my daughter's passport renewal. People are helpful and fast but the process takes time and a lot of people forget a thing or two. It takes more time than usual because of that.

The employees in the post office are always really helpful and nice. However their passport services are hell. I made an appointment 6 weeks ago and the lady refused to hear me out, she told me to wait in line 45 mins later I tell her I made another appointment and again did not receive the text message she was requiring to see for proof, she said she didnt care and that she didnt want to serve anyone without a mask anyhow.. i offered to go home to get one and she told me dont bother even though there was no one else in line the family before who had the appointment after me left and I live across the street. You should not only learn how customer service works but understand that technology is not reliable and people tell the truth. Because of the situation I now don’t have an appointment for another six weeks which delays my trip to see my grandparents. It’s just a shame.

Passport office is completely understaffed Terrible hours 10-3 at time of posting Staff is slow and unproductive causing huge backups Staff is unfriendly and unreceptive Do NOT expect to get passport done over a lunch break. It took me 1.5 hours just to hand in my forms

Great service, always open late -thanks y’all. Even when there's a long line they are always friendly and fast. Especially Ms. Clark- she went above and beyond for me. I use the mail a lot and not every post office is as nearly nice as this, overall because of the staff. Update. another great fast helpful experience, thank you Ms Clark! Another update: thanks you for your patience and for your help with my questions Ms. Harris