US Post Office

Where did Deb go? She was an absolute legend, I’ve never met/seen a person slang packages like she did… very keen on the passport process as well, I would mail more stuff if she were still here. Always appreciated her knowledge on the forms as well. Hope retirement is treating her well.. Long live Debbie!!!!

No parking, not enough folks working. Tho they are nice when it is your turn. Looong lines always.

The customer service people are really nice…but often there is only one person working and there is a MASSIVE wait, like 30-40 minutes. And this place doesn’t have a self serve kiosk which would help.

You're understaffed & that is not the person working the counters fault, it's not even the on site managers fault. The employees are doing their job efficiently, so if you manage post office sites & read this, the solution isn't a pep talk with your front liners about charisma & attitude. You're understaffed. being understaffed is not something your employees on the clock can change within their performance. Give everyone a break & put one more person on the schedule

Positives: roll of packing tape available free to community, rather than forcing people to buy a whole roll. Negative: woman working the counter refused to ship a package because she misunderstood USPS policy on items with lithium batteries. She referred to a printed guide that she had been given, but she was clearly misreading the text. She refused to listen when I read actual policy to her from USPS website. I took my package to the next USPS to the north, where a friendly and knowledgeable postal worker shipped it, because he both knew and understood USPS policy. This woman lacked the knowledge, understanding, and humility to do her job correctly. I’m thankful I’m privileged to be able to simply drive to a better station; this could be a real hardship for some.

Carriers route has doubled.i now get mail from 5:00/9:00mp .as of today 1/17/24 no mail delivery for 5 days. Last delivery 1/12/24 9:00pm Sun&Mon. Holidays, Sat. Tue Wed snow days. Safe enough for dog walkers , Uber ,& door dash deliveries but unsafe for mail carrier.

They don’t mention that certain Canadian provinces aren’t included in their express shipping. Imagine being able to ship express to New York but not New Jersey. Baffling. Staff was nice & helpful & smart.

The woman at the counter Apr 18 4:15pm seemed determined to reject the package and refused to listen when I told her it needed to remain upright. She flipped it over right after I said it needs to remain upright it also has "this side up" written on every side. She rejected the package anyway, acting the whole time as if she didn't want to pick up the package saying multiple times how big it was. Incredibly unprofessional and unhelpful, causing a huge inconvenience for me. If you don't want to lift boxes, don't work at the post office!

Customer service is unacceptable and incredibly rude. Forced to do and pay for unnecessary things, service refused otherwise. DO NOT GO HERE.

If you have your expectations set appropriately then you are less likely to be disappointed! After reading so many negate reviews it’s obvious these people acted like they expect world class service as if they were at a five start hotel! People this is a government operated non profit operation! You should expect slower service, more mistakes, longer lines, not answer the phones at times, open late on occasion, etc. Since I have my own expectations in proper order I can tell you this is a great postal center filled with people who obviously work hard. I expect more when I go to a non government run, for profit business that depends on providing a higher level of customer service. Common sense everyone.