Value City Furniture

Customer service was amazing I will say this. I was expecting lower prices considering it is a discount furniture store but it's around same price as Big Sandy. They do have a lot of beautiful pieces and a very huge selection. There is a clearance room which I found to be much more affordable but some of the pieces in that room are "damaged". I plan to go back here in about a week to get a living room and dining room suit and a dresser.
5 7 years ago (13-02-2018)

Loved Nicholett,in the Parkersburg W.V. store. She was awesome. She really helped me out so much. I loved the large selection of furniture and the people were so kind and patient.
5 7 years ago (04-03-2018)

Sales person was very nice and helpful. Selection was very short.
4 7 years ago (10-05-2018)

I bought a couch and a lift recliner. I will never buy anything there again. I was told the couch was a sturdy couch and would hold up well with just 2 people. Less than 6 months later, cushions are flat and it's looking like an old couch. Bought the lift recliner at the same time. After 4 months it wouldn't lay back or anything. Took it to the store to have it fixed because it had a year warranty, got it back finally, had it a few days and broke again. Called the store complaining about it but they refused to send someone to the house to fix it or let us pay the difference for a new one. Never again will Value City get one penny from me.
1 7 years ago (07-09-2017)

Decent selection of sofas and bedroom sets. They always try to get you to buy the protection plan but don't fall for spending the extra $250 for a protection plan the manufacture tries to dispute once a claim is turned in.
4 7 years ago (06-08-2017)