Walmart Vision & Glasses

The first time, I thought I had just caught her on a bad day, but after my second trip to there, it's clear she's just cold. The Dr. goes throught the exam like you are boring her and answers questions as if you shouldn't have to ask. The first time, I was told my sample pair of contacts was not exactly correct, as they didn't have any in stock, so the RX I purchased would be an improvement. It wasn't. I was stuck with a year of them. Things like that happen sometimes. When I returned , I KINDLY explained this. She was obviously irritated with me. I should have just left. When I returned to check the contacs this time, their computers were down and I couldn't get my RX. I returned a couple of times but they happened to be her days off. I wanted to fill the RX before a trip. The lady that answered the phone was filling in. She said I needed to see the Dr. I explained that I had pink eye, and just needed the RX. She said she'd call back but never did. I checked in later and she said the Dr. had just left for a 2 week vacation and I had to wait. Some things in my life took priority and finally 6 months later I came on a day that she was there. She was her snotty irritated self. The staff obviously agree. The same lady that had filled in before was there, tiptoeing around and acting clueless like she was still new to the job and incapable of problem solving. She actually said she didn't want to "get in the middle of this one". They couldn't care less. No kindness, no sincerity....no professionalism.
1 10 years ago (19-11-2016)

PHONE NUMBER NOT WORKING
1 9 years ago (22-09-2017)