Costco Optical

Great experience in terms of pricing, selection, and service but long waits during peak hours. Had to take a number to see frames in cases. Also, they couldn't fill my script the way it was written, I had to call the Dr and request it be changed to fit within what they offer (Kaiser could fill it as written but had higher prices).
4 7 years ago (24-03-2018)

Ed you're fantastic help but the glasses and frames I purchased, fell apart 6 months after purchase. And after 2 warranty replacements I was out of luck. Sorry Zenni is my go to spot now, made in Germany for 1/2 the price of Costco.
1 7 years ago (13-02-2018)

I had a great experience picking out my glasses and working with the optometrist on fit and options. She was k owledgablw and willing to make suggestions on style and fit.
5 8 years ago (27-10-2017)

Changed my appointment without notification.
1 7 years ago (08-05-2018)

When I broke my glasses in half the other day, I called the optical department. Tom cheerfully answered and got incredibly excited when he looked up my account and noticed that the glasses I bought a year ago came in two days ago. He put them on hold and when I got there both he and Carla took my old lenses and put them into a new frame. This whole in-store process only took about 10 minutes! Wonderful service!
5 8 years ago (19-02-2017)