Reviews
Awful. I would give less than one star if I could. I Went to Wells Fargo to cash a check from my employer drawn on their own bank. They told me they would charge me $7.50 to cash the check! Even went to branch manager and they refused to waive the fee.
Going to retract my comment I posted earlier about 6 days ago. I get a call from Wells Fargo stating that I still haven’t been able identify myself or proof of where I live now. I turned in two forms of utility bills 6 days ago. The guy on the phone says it takes 1 business day to receive but it’s been 6. I thought the banker was honest and able to submit my documents now I’m not quite sure.
I do not go the Wells Fargo often. I went for the foreign money exchange. I was told that it would be 2 to 4 days. Not much of a service. Asked why that did not have Mexican Pesos on hand. Asked why. Was told due to covid and germs. Not the teller's fault was probably told to say this. But this is just a bald faced lie. In light of the several recent customer cheating scams I wonder how they remain open.
Cannot reach a banker by phone; cannot get into the main branch at all by phone.
Longest wait ever in my life to make a simple deposit. I wish my landlord would use a different bank. WF also doesn’t let you deposit cash. Why? It’s cash. An hour wait is not reasonable... I will never bank here.
As a non-yet-resident investor, big alaskan banks refused to let me open an account. The bank Wells Fargo did efficiently without any complications so far. Even if I'm disappointed not to work with a local bank, I'm grateful and I won't forget it !
Very rude drive through lady Tina. Just because I couldn't understand what she was saying with her accent. No need to attack me. Will be switching banks.
No one answered the phone . many times I called and no one answers . Not even a message we can leave . zero STARS,
When i made my new account here, i asked if there is not anymore money in the account to not let any come out so i didnt go negative, and i didn't get charged the overdraft fee. They said they could do that and they would... $250.95 later they're telling me that they never sai that because they don't do that. Say goodbye to a customer of 10 years!
I like this place. The tellers are always super friendly and efficient. I have not used this branch beyond the tellers though.