West New York Food Bazaar Supermarket

The food here is good, and the variety is nice, but the customer service leaves a lot to be desired. We saw they offered delivery. My boyfriend and I don’t have a car and live about 20 blocks away, so I called to ask how it works. A girl on the phone says “You have to come here and spend more than $60 and they deliver it for you.” Great. We bike down, do one big shop and spend over $200. I asked the girl at check out how delivery works and she says, “You have to fill the form and ask the guy.” No other help. I was very confused. So we figured out where the form was, filled it out, and couldn’t see a guy. Finally I found someone, but he didn’t speak any English. I tried to make myself understood but I don’t speak much Spanish. So he pointed to the form and I nodded, then he pointed to outside where we had to put our cart. I rolled it round there, checked with him and he nodded, and my boyfriend and I waited for about 15 minutes, before we were like...I guess we just leave? So we biked home and called to check the status. And the manager, in broken English as well, yells at us that we need to come back and that we were supposed to ride in the van with the delivery guy (what???). I tell him no one told us this, and we’re home, and can they just deliver it to our address. He said no. My boyfriend biked back there an there’s no room for his bike in the van. Absolutely ridiculous, inefficient system. You have to ride with the delivery person???? I also hate to be this person, but at least someone on your staff needs to be able to communicate to your English-speaking customers. Most of the staff seems to be Spanish-speaking, and the manager speaks what I believe is Mandarin. I had a really hard time getting any help, and on top of the language barrier people were rude and unhelpful.
2 7 years ago (03-06-2018)

This supermarket serves its purpose. Its your local market where you can run in & get what you need. Aesthetically its not pleasing to the eyes, not the cleanest, & rather congested. The meat department is rather unsightly. Super crowded on weekends. There is a Food Bazaar on Anderson Avenue in Fairview that is of superior quality with many organic products & is aesthetically pleasing to the eyes. Its only 2 miles away but wow what a difference. Its true what they say that they are catering to the demographic & boy is that evident in this case.
2 7 years ago (20-05-2018)

This hidden gem of a grocery store, has the largest variety of vegetables and fruit, from all countries, and very fresh. They also have a huge assortment of fresh fish, from Red Snapper, to Salmon, to deep water fish, octopus, you name it. All reasonably priced. Surprise yourself! Well worth the trip!
5 7 years ago (14-04-2018)

Lots of international and local food items. Always clean. Prices are ok, not bad for the most part.
5 7 years ago (21-05-2018)

Fruits are fresh and all their produce. They even have Mexican produce. The meat nice and tender very fresh, love to shop here.
5 7 years ago (27-04-2018)