Reviews
This was my first time visiting this shop while traveling in the area. The shop was very cute and clean. They sell some new items as well. I purchased tops, outerwear, dresses, and purses. The staff was very friendly and helpful. My husband was shopping at another store, so I sent him photo evidence of what was taking me so long. I can't wait to wear my new items.
Unhappy with my experience as a consignor. I came in when I was first eligible to pick up my unsold items and was recommended that I wait till the very last day to see if more stuff sells. I was out of town for a funeral that took longer than expected on the last day to pick up my unsold items. I came in the very next day and was told that it was no longer my property and I couldn't have my things back. This is all nice, brand name stuff; some of it never worn/used. Very unhappy about this out come. I will never shop or do business here again. Don't recommend consigning with them.
Love this place. Fantastic clothes,purses,jewelry,shoes and other nice unique gifts. I have told my friends about this place and they have enjoyed finding nice items. Great quality and value.
I was a new consignor at this shop and my first visit in with garments to consign consisted of 5 coats. Because they were bulky, I had them on hangars by luck!. Clarissa is the person who evaluates your submissions. She suggested I do a small spot clean on one of the coats and bring it back the next week for acceptance. She only took one of the other 4 coats that day. I did the additional spot laundering went back the following week. As per their 5 garments on walk-ins, I included 4 other garments which were freshly laundered and neatly folded in a large shopping bag. She proceeded to very curtly tell me they did not take anything unless it was on a hangar. I told her that I was never informed of that requirement and it was NOT on my consignment agreement that I signed the previous week. She rudely said it was on the website but I never saw it there as most of my information was received when I called the shop weeks before. I asked if she would make an exception since I was not aware and only had the 4 garments. I kid you not, she RUDELY said "No" and turned on her heels and walked away.....as if I had nothing left to contribute to the conversation. I was so taken-aback at her treatment of me, a NEW consignor who was trying to learn the ropes, that I left. My friend, who shops there a lot asked why I didn't ask for my 2 coats back but I was still in shock. I had many additional items to consign later in Dec and had an official appointment to do so since it was more than the walk-in 5 garments allowed once a week. I cancelled that appointment and all the clothes I put aside for Spring/Summer consignment were also, no longer going to WTW. Upon returning to the store to take back one of the coats as the other sold, literally the day before I went back in, I was handed my other coat, wadded up in a Food Lion grocery bag SEE PICTURE. Seriously, they would NOT take 4 freshly washed and folded garments because they were not on hangars BUT they returned mine to me all balled up in a grocery bag. UNACCEPTABLE! And bad business practice. I asked to speak to the owner. We stepped aside and I told her of my experience with Clarissa and how rude and dismissive she was of me. I politely told the owner that as a result, I would no longer consign there and that I would want to know about my experience if I were the owner. She was very nice and apologetic and said she would address it with Clarissa. Unfortunately I totally forgot to speak about my coat being wadded up in a bag when returned to me. While the shop is very nice inside for customers making purchases, my experience consigning with them was the absolute worst. I always treat people with respect and courtesy and Clarissa lacked that in spades. She is a detriment to the owner's business.
Always worth a stop in here to check out what’s new! You never know what treasure you’ll find! I’m sorry to read the negative reviews here. I have consigned many clothes at this store and understand if they choose not to take on some of my garments, they know what sells in their shop and what doesn’t. I find bringing in clothes for drop in or by appointment is an easy process. And, then I just shop a bit while I wait for my hangars to be returned. Easy peazy!
I have visited this establishment on a number of occasions and find everyone to be quite helpful. The owner Jenn is always nice and polite.
LOVE, LOVE THIS STORE. My first time there and definitely coming back!!! Checkout Betty Carre Jewerly. Store is Clean, organized and great customer service!!!
Great store layout, bright and clean, excellent quality items, really pleasant alternative to the usual retail stores.
Has nice gently used and new items. The reason they get 3 stars is service is great, but $13 for a pair of socks seems nuts. I bought them because I have a need of purple socks.
Asked to use their facilities before I tried several pieces of.clothing. The attendant called Clarissa denied it under the excuse of COVID and told me to drive to a gas station. Since I needed a pair of pants so bad due to five days of travel without doing laundry, I went back to Worth the Wait shop. However, the joy of shopping there was gone and didn’t buy a thing. Lesson learned - use the restroom before going to Worth the Wait consignment shop.