Yanke Machine Shop & Fabrication

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Address: 4414 Gekeler Ln, Boise, ID 83716, USA

Phone: (208) 342-8901

Website

State: Idaho

City: Boise

Zip Code: 83716

opening hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

Reviews

I needed to shave about 4mm's off of my espresso tamper and I looked up Yanke machine shop on google.  They were really friendly, although a bit puzzled by my odd request, but they hooked me up fast!  I owe you guys coffee!  Thanks again.

 7 years ago (02-10-2017)

I called them to discuss some needs.  Without even telling me I was being transferred I was put on hold.  Then the gentleman who answered could not have been less interested in helping me.  I had to ask him if he wanted to hear what I was looking for, and he said, "sigh, I guess."  After I was done he told me that he would have to 'call downstairs to get the price".  To end the conversation he said, "Why don't you call back tomorrow and I will see what I can do."

Maybe or maybe not they have what I need but I WILL NOT be calling back tomorrow to find out.  Giving me any sort of customer service is the furthest thing from their mind.  No thank you!

     EDIT: John, the Operations manager hunted me down to discuss this issue with me, which I appreciate as a business owner and as a customer.  He was sincere about my concerns and I enjoyed speaking with him.

I have ordered a piece from them now and was happy to deal with John.  I am sure that he nipped the issue in the bud, and I was treated much differently today when I called them.  Thanks for the help!

 13 years ago (01-11-2012)

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