Access Evanston Family Health Center

The services I receive at Access Evanston Family Health Center are excellent. I would like to specifically mention Ms. Jacqueline Mejia for her professionalism in assisting me and my child to be enrolled in Medicaid and Childcare. She was always helpful, friendly and explained everything to me, as well as kept notifying me on my application status. Thanks a lot for your support! Highly recommended.

Usually I have good experiences here. However, when I was having breasfeeding issues postpartum i needed help. I had explained to them what was going on and how I felt about it. I heard them talking about my situation and laughing about it in the hallway. When the doctor came in, I asked what was so funny and she spun me a story about another patient. I knew it wasn't true because I had heard everything they said. And i was the only one there.They made me feel so embarrassed and ashamed of my situation. I immediately requested another doctor.

I could've SWORN I wrote a review for this location already, but I cannot find it. If there's a similar posting on here, I'd give that one a 5-star rating on here. The first time I went here, it took a noticeable amount of time for someone to acknowledge me at the front desk. But they were chit-chatting with each other and then left to go to lunch. That was my ONLY complaint. I love LOVE love my PCP, which is an absolute relief. I had zero desire to find a new one after having the same PCP for more than a decade. Health insurance companies change. Hospitals change. Premiums change. I had no choice. To luck out and find two PCPs I like makes me want to dance in circles. Even better, the front desk service is way better too. After that one visit, something happened. They smile. They greet me. They acknowledge I'm there. Even when there was a billing problem, they apologized for MY MISTAKE which I fixed a couple of days later. Interestingly, the lab is another standout department for me. I've never had lab people look so concerned about whether I like needles or not. They apparently get a lot of fainters. Needles don't phase me. But I LIKE that they ask to make sure I'm comfortable before any tests are done. I don't think anybody has ever done that for me, from childhood to adulthood. The seating arrangement is good enough so you can still have a wee bit of privacy reading paperwork or doing online check-in. Every blue moon, somebody's kid will throw a tantrum or play games loudly, but I can still turn on my headphones and zone out until my name is called. I have absolutely no complaints. Considering how absolutely irritated I was to be forced into finding a new doctor, I'm breathing the biggest sigh of relief with this choice.

Very respectable staff. The words are not enough to express how professional and dedicated is Dr Migdalia Cortina. She is doing her job with love and treats her patients with professionalism and care. She is very nice always welcome me with a big smile, she is kind and caring doctor. All respect to her and her staff.

I moved my kids and me to the Evanston location on Howard right before you get to Dodge St. I was a little worried about moving to this clinic because I have been with my last clinic for 22 years, but I can honestly say this has been a very good move for my kids and me. Dr. Lisa is wonderful, patience, and very attending to any concerns you inform her of your kids, which is a big plus for me. Dr. Catherine is even amazing, she shows concern and truly listen to your concerns and talk out options with you and give good details on why she feel this is a good route to go. Dr. Oldham is wonderful, she paid attention to a concern I have been having for years better then the doc office I left. I just started with this clinic in March of this year and can honestly say this has been the best change in clinic I have made for my kids and me.

Had a great experience with a phlebotomist named Erica Ramirez! It usually takes multiple people/pokes/days to draw my blood. She got it on the second try!

Poor follow up from doctor assistance and personal on the phone who make all these appointments, my wife had a visit lost month and she was told that clinic is going to schedule her a ultrasound we never received any call, she went for here next month appointment and asked about her ultrasound appointment and she was told by here doctor assistant that they will make her appointment tomorrow and call her they never did, I followed up and called the access health center to see what is the update they gave me a phone number to call and a referral number to provide it to them but when I called they said they need a referral notice from doctor so, they know what kind of ultrasound needs to be done I called back the Clenic told them the story and they said they have left message for doctor assistance they call u but they never did, I called the Clenic and told them you guys were supposed to call me for the appointment now she was asking me for fax number of the Clenic I was just getting bounded back and forth. Please fix problem.

Great experience getting my little one vaccinated at this clinic. Very kind and caring staff.

Dr. Monalo and Jill McLaughlin are excellent providers. They have taken such good care of my brother. He is all alone in Chicago and his developmental disabilities can make it hard for him to communicate some time. These two have been a god send for him- they are so kind and patient! Access is an amazing place with an amazing mission. God bless them all!

Great front desk staff! Very friendly and understanding! They sure seem to work very hard even though they have a lot going on as to answering phones and dealing with a line of patients. Doctor Manolo knew how to take care of my health needs. Definitely recommend this clinic!