Greenfield Highlands Health

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"The Froedtert & the Medical College of Wisconsin health centers and clinics provide high quality care by preventing disease and helping our patients manage their chronic conditions. Located in Greenfield, Wis, Froedtert Greenfield Health Center offers primary care, internal medicine, family medicine, OB/GYN, and specialty care for foot and ankle, lung health, sleep disorders and women's health. We also offer many diagnostic services including breast cancer imaging, fluoroscopy exams, MRI and more. Our health network believes that prevention, early detection and disease management are proven not only to reduce health care costs for patients, but more importantly improve health and quality of life."

Address: 4455 S 108th St, Greenfield, Wisconsin 53228

Phone: (414) 427-5310

State: WI

City: Greenfield

Street Number: 4455 S 108th St

Zip Code: 53228

categories: doctor

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Reviews

Dr. Raven Keoppler and her team @ Greenfield Highland Froedtert are amazing providers.  The experience is perfect and exceeds all expectations.  Dr. Raven is a great listener. She never leaves you with any unanswered questions

We were scheduled for a medical assistant for an injection for my son our appointment was scheduled for 11AM but we were waiting for 45 minutes until a nurse was able to call us in at 11:45AM. If you guys set an appointment for something that take 15min to get done we stayed over an hour. If an appointment is scheduled then you guys should honor it or just tell us what time is best suitable so we don’t have to wait that long. And the problem is I was waiting in the car with my other baby for over an hour. Please next time if you guys can’t honor the appointment don’t schedule it and give the patient a different appointment that can be honored so disappointed from them and this was not the first time we get delayed.

I was set up for a pain management appointment with a professional who did not have the license to manage my pain. Also she kept bringing up my smoking except I haven't smoked in over 10 yes because IM ALLERGIC!! It is clearly stated in my chart. The girls at the front desk were busy looking at eachother phone. After a minute I said excuse me & got serious attitude... sorry I interrupted! I also noticed an after visit summary in mychart included actions that were not performed on a different appointment date. This is ridiculous!

I felt a pain in my chest that felt like the start of bronchitis. I have a history of bronchitis and walking pneumonia in the past. When it didn't feel right last Wednesday night I called my doctor's office at Greenfield Commons and it was given an immediate appointment to see to see the nurse practitioner. As I tried to explain to her that the student feel alright she insisted that it was because of me not using my inhalers and I had COPD . She wrote me  Prescriptions for another advair disc and albuterol inhaler.  Thursday it got worse got the chills in the afternoon terribly and then fever spiked . Went to the ascension emergency room on South 76th street that night because it hurts so bad trying to breathe. They definitely listen to my needs And did x-rays and a breathing treatment and gave me an antibiotic and a steroid. This is the 2nd time since I've been at Frederick I've got pushed off to nurse practitioner which didn't listen to my needs to my needs now I am upset and I am going to ascension to ascension because I kind of feel like this is malpractice

I have had appointments with a general practitioner, an obgyn, and a sleep specialist. Not only do I feel as though I am not being listened too, but at times feel almost bullied into certain prescriptions and additional appointments that are not helpful and not useful. My obgyn appointment was particularly bad with my being told by a nurse a resident would just consult prior to the exam and then observe the actual doctor completing the exam. That didn't happen. It was the resident and the experience was painful and the manner of the obgyn discourteous and downright rude. I just called for a refill and was rudely informed the medication was not on my list, when I have received it before. So either they can't even keep accurate medical files, or communication breaks down from doctor to doctor and nurse to nurse. Either way, I will be looking elsewhere for care.  If they had any social sense, they would be embarrassed by how they treat their patients.

Horrible clinic. Walgreens automatically refills my prescriptions within the proper time period. This clinic cut me off of my asthma medication saying I refilled too often. Apparently every few months is too often and they said it's illegal, which it isn't. Now I have them harassing my mother and I and they're making me doctor appointments without my permission. They also said they're going to put me on what medication they want. Not what I approve of. This clinic should get new employees because they're ruse and they don't do their jobs properly. I've heard more about my doctors kid than my actual health and such. A word to the wise, find a different clinic.

I realize that request for an appointment go through a call center but for the love of God when someone calls in asking for the soonest available... Just do your job. A follow-up phone call immediately after I hung up  on the first call I asked for the soonest available appointment and went from 2 p.m. to 8:30 a.m. after being told nothing else was available  on the first call. When dealing with a medical issue for your kids you don't want to have to cut through the red tape and policies for scheduling

The clinic nurses and receptionists are great at this location but when I asked to see a different doctor because I felt my issues were not being addressed, I was given to a doctor that thought her job was to defend the other doctor instead of addressing my medical concerns. The new doctor found several things wrong in my file and then got upset with me because she was spending  to much time with the appointment. She told me she had over 20 years of experience and she was a good doctor. It takes more than just knowledge to make a good doctor. I found her to be self-centered and arrogant. She spoke down to me and said “I’m tired of giving a pill to everyone who comes in here”. I responded “I’m not everyone and I was not looking for a pill to fix my problems”. I left 45 mins later without addressing the very thing I came to discuss. Make sure you do your research before making an appointment with the doctors at this clinic.

I have been seeing the same doctor for 10 years. My doctor takes the time needed with me and listens to all of my concerns. The staff is great and friendly. I have only waited one time due to someone else’s medical emergency. Overall, I think this clinic does a great job!

I'm surprised at the bad reviews, I wrote the one below  about a year  ago and  we continue to be very pleased with the staff and facility. 5 stars!  I've had both my parents transfer to GP's at this clinic.  The location is perfect, the lab and office staff are well organized, helpful, and professional.  The doctors and nurses are responsive, professional and caring.  The facility is pleasant and in a safe area.   Having all their physicians in collaboration with Froedert/ Medical College makes their healthcare and appointments manageable.  Very happy with the clinic!

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