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Sandtown Family Dentistry, PC

  1. Atlanta
  2. Atlanta Dentist

Reviews, get directions and information for Sandtown Family Dentistry, PC

Sandtown Family Dentistry, PC
"Sandtown Family Dentistry specializes in beautifying smiles, maintaining your dental health, and helping you improve your appearance. Our experienced and friendly staff takes great pride in keeping your smile beautiful. Our promise to you is that the fillings, crowns, bridges and Implants we create will look as good as or better than the teeth nature gave you. And to make sure we keep that promise, the products we recommend and use are the highest quality and incredibly durable. You can trust your smile with us."
Address: 5819 Campbellton Rd SW Ste 103, Atlanta 30331
Phone: (404) 349-8055
State: GA
City: Atlanta
Street Number: 5819 Campbellton Rd SW Ste 103
Zip Code: 30331-8046
categories: general dentist


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00

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Reviews
I been going to Dr. Jones for 10 years and loved him and my hygienist. I missed a couple appts during pandemic. However, I called recently to get in for a cleaning and the new office manager or receptionist younger lady is HORRIBLE!!!! No professionalism, rude, and just doesn’t know how to handle that position. I had to find another provider, her attitude and smart mouth was not acceptable. I hope Dr. Jones gets better office staff because she’s hurting his business.
This place is the worst dentist to go to. They are a complete rip off. The lady who handles accounts in her office only wants your money and tries to get it by having her breast out or wearing tight clothes and I’m sure she’s old. The doctor never comes in the room for an exam . He will say you need all this treatment done just to get your money. To top it off it’s only 2 employees there so that should tell you enough about the office . AVOID GOING HERE !
Worst experience I’ve ever had at a dentist, which says a lot. The front desk and office staff is wonderful. The dentist himself is condescending, uncaring and lacks professionalism. I absolutely was a patient. I went twice to be fitted for a flipper based upon a recommendation from a family member. When making the appointment, I expressed I wanted a consultation for a flipper. When I got there, it was for a different appointment. I explained again and offered to come back later. I don’t blame the front office at all, this dentist agreed to the appointment. I should have walked out then. From the time I was in the chair, I was berated and was treated as if I was a 5 year old. I had to return for the flipper because I desperately needed it because I would be traveling soon for work. I paid for it upfront. The business manager advised the dentist that I had paid for it when I came in which I had to call several times to learn if it had come in . After being told once that I had paid for the flipper, the dentist asked yet again had I paid. This annoyed even the business manager. So, this experience happened and before you call me a liar like you did in your inappropriate response to the other poster, you should learn to take feedback and determine how you could do better. Sometimes uncomfortable conversations can be had so to make much needed improvements on your level of professionalism. Your patients trust you and you should be considerate in your interactions with them.
I was looking for a dentist when my wife referred me here, the initial visit was AWESOME! From the receptionist to the Dr. Himself i was pleased because I’d found a black dentist……so, a plan of action was suggested and put into place, and the second visit was great as well, but the third visit was truly horrible, the techs were clearly confused on what was to be done on this visit, even though it was on paper from the Dr. So after 35 minutes they got it correct… or so i thought, when the Dr. Came in he was very aloof and non committal and seemed to be agitated and proceeded to tell me it was my fault that the techs were confused on treatment…. HUH????? WHAT???? you’re kidding, right? So, the Dr. Starts the procedure and several times i had to let him know that i was choking while he was admonishing me about biting his drill and not opening wide enough… so after vehemently letting him know i was choking AGAIN he looks at me and states “that’s it we’re done” you can leave…. So needless to say i left with a tooth cut open by the drill, never got my cleaning, nor completed the procedure nor even a follow up call to see if I’m ok, going to set up other appointments etc…. NOTHING…. I’m severely disappointed in this dentist office and staff…..
The staff was very nice. The office and operatory room was very clean. Dr. Jones was nice but he didn't do an oral exam on me after the hygienist cleaned my teeth. This is the first hygiene appointment I have had without an oral exam from the dentist. This was my first visit. I paid for the office visit, cleaning and the x-rays. Hopefully my next hygiene appointment will be satisfactory.
I had a follow up appointment today and after I left my teeth looked and felt GREAT! I’ve had plenty of dental experiences in my lifetime but this time I just had to share my experience. Dee was my Hygienist today and she was soooo AWESOME!!! She was pleasant and she did an AMAZING job! Thanks.
Very nice and professional. I got fill ins done and the dentist explained every step in great detail. I felt like they really care about you. Also, Alicia the assistant was SUPER sweet and even held my hand the entire time I'm a cry baby...don't judge me. Would definitely recommend them!
Despite the reason for my visit, I had a very pleasant experience at Sandtown Family Dentistry. The staff was very friendly and my dental hygienist was AMAZING! Dr. Theron Jones was very efficient and took the time to explain things to me and he was very nice. I think I've found a dentist I like. My only issue, I wished the rooms had a little more privacy but it's like an open space with no door. But, over all good experience.
Dr. Theron Jones, does not do thorough work. I’ve been to him several times, he does not get it right. He put a filling in my left tooth now my whole face is swollen. He talks as if he knows what he’s doing but is very condescending. Would not recommend going, he doesn’t care about his patients
I love Sandtown Dental. I'm able to schedule with ease, the staff is efficient and takes extra special care with patients. I always learn something new about the proper care of my teeth. They take great care of my family. I highly recommend Sandtown Dental.
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