Avis Rent A Car

Worst experience ever never met such incompetent people. They rushed giving me a car full of scratches and a small dent on the rear right side door which had 33kms driven. No pictures were taken of the vehicle they just said they will note all scratched and include in the report. When I returned the vehicle they told me I caused the windscreen small dent and door. When I reminded them that the car was full of scratches and dirt which the lady saw, the Trainee lady told me the car was new there’s no way it would have such scratches. I asked for the inspection report and pictures of the vehicle when the it was delivered to their branch just to prove their theory, they couldn’t provide it. I asked them why the rushed when giving me the car and never took pictures? They couldn’t answer me. Now they rushing me to pay damages but they can’t even provide me with information to substantiate their claims. The Supervisor wrote to me saying they assume the damage was done by me. Such incompetence people , such dishonest bunch of people

They said the car is "pre-inspected" then rushed me through the inspection process. When I returned the car they found some scratches on a plastic panel inside the boot see the attached picture. Those scratches were there when I collected the car. How can a small soft suitcase and a laptop bag cause such scratches. Dishonest people, stay away from their branch or risk being treated like dirt.

Great service and hand over of a Fortuner from Mr. Siyanda. The entire process is electronic and no need to sign or touch anything with a pen. COVID protocols are in progress and we'll managed. Good job team Avis!

Always the best services ever. Quick, Easy, Clean Cars.... No Hassle. The staff there is friendly, efficient. I had to change cars because the one I had had the scent of cigarettes people who disobey the rules notwithstanding that they had no cars on site, within less than an hour they had upgraded my vehicle at no extra charge. I love their work ethic.

AVIS centurion, worst experience ever almost 2 months now and they still have not released my deposit, I gave the car back weeks ago. NO!!! it is not my bank's error, 15 calls later from my banker and myself, I still do not have my money back... I WANT MY MONEY BACK

Terrible experience, worst service. Incompetent staff. Wouldn't recommend it, don't trust them with your banking details.

Rented a car from them and after giving it back I was accused of damaging the car and got billed over R2000.00 Unfortunately there were no pictures to support either my or AVIS's side and they billed me anyway. Make sure all your scrathes and bumps are taken note of in the pre-inspection otherwise you WILL be billed whether it was your fault or not This is negligence

Not someone whom compliments easy and I will admit that it is a fault in me, however I have a itch in me just to compliment these team members. Super fast, super friendly, super efficient and super amazing! The entire process for me took no more than 4 minutes from walking in to walking out, Car was spotless and pre checked, car was ready. Thank you so much Avis Centurion for being so amazing. please keep it up and do not let it drop ever!

It’s ridiculously expensive for customers who rent through insurance. The rate should be very less. I wasn’t made aware of other charges. I took window and tire insurance ONTOP of the rental and I wasn’t made aware that should the vehicle be returned as it is you still forfeit the fee for window and tire. I was charged high amounts for fuel refill. I just won’t dare use this again this type of service again.

Didn't have the car we booked and then said they have alocated another car in the same group but the car does not have a valid license disc, wanted us to wait for the license disc to be delivered, eventually had to get into a Bolt to go to another branch to get a car, delaying the journey home to the Freestate for my staff member