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Reviews, get directions and information for Cape Grace Hotel, Cape Town

Cape Grace Hotel, Cape Town

About

Staying at Cape Grace is an experience in itself, melding the modern comforts of a Cape Town luxury hotel with traditional Cape culture.

Description

Situated on a private quay, nestled between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace showcases the essence of the Cape with designs that reveal local creativity, whilst staying true to the warm atmosphere and personalised levels of service that have for years defined the hotel.

With a genuine passion to champion distinctive standards in service, Cape Grace is dedicated to surpassing expectations and making your stay, whether work or pleasure, the most memorable ever. The preferred choice for international travellers, Cape Grace opened its doors in 1996 and is centrally located, with quick and easy access to the airport, city centre and popular tourist destinations.

Guest services

• Multi-lingual reception staff
• 24-hour room service
• Full concierge service
• Boardroom (seats 14 people)
• 15-metre outdoor heated
swimming pool and terrace
• Twice-daily housekeeping service
• DVD selection available on request
• Overnight shoe shine
• Valet and pressing service
• Children of all ages are welcome with special kiddies turndown, gingerbread decorating and African story time available
• Daily local & international newspapers

Complimentary
• Luxury chauffeur transfer service within a 10km/6 mile radius, subject to availability
• Day-use facilities for early arrivals and late departures
• Private guest library/lounge
• Limited complimentary Wi-Fi in all rooms and public areas
• Daily Cape Wine Experience
• Undercover and surface parking
• Fitness Studio

120 luxurious guest rooms and suites, elegant in style and generous in size.

Signal Restaurant:

With panoramic views of Signal Hill, Signal restaurant provides a
welcoming setting on the water’s edge, in which to enjoy fresh, local
ingredients, not only when the noon-day cannon signals lunchtime, but
at any time of the day. The menu is a unique combination of flavours
incorporating influences from the many cultures that called upon this
region during its history, namely French Huguenots, British settlers as
well as Dutch and Asian traders.

Bascule Whisky & Wine Bar:

Bascule is a delightful combination of intimate interiors and a sun-drenched deck with a spectacular view of the international yacht marina. It is the perfect setting to take in the sights and sounds of the busy waterfront surrounds. There are over 500 whiskies from around the world and an impressive selection of the finest Cape wines on offer.

Spa:

-5 x Treatment Rooms including a Couple’s Treatment Room
-1 x Hair Salon
-Fitness Studio

Hot Spa area which includes:
-Steam Room
-Sauna
-Rain Shower
-Body Shower
-Inside Relaxation Area
-Spa Sun Deck
-Located on the top floor of the hotel, with panoramic views of Table
Mountain, the city and yacht marina, the Spa is owned and operated by
Cape Grace.

Inspired by the people and cultures of Southern Africa, the flora of
the continent and traditional African remedies, The Spa’s décor,
treatments and techniques reflect the strength and mystery of our African heritage.

INFORMATION ON CAPE GRACE
[email protected]

CONCIERGE
[email protected]

ACCOMMODATION
[email protected]

Address: West Quay Victoria & Alfred Waterfront, 8001 Le Cap
Phone: +27 21 410 7100
Email: moc.ecargepac@ofni
Parking: Lot
City: Cape Town
Street Number: West Quay Victoria & Alfred Waterfront
Zip Code: 8001
categories: spa, food & beverage, hotel



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Reviews
This is a very elegant and graceful, old world hotel. Decor is outstanding and tastefully done. The employees are extremely service oriented and go out of their way to make sure you are pampered and enjoy your stay. Good food, great whiskey bar and regular bar. Room service twice daily so always clean towels and the coffee station replenished. They have a driver avaliable who will take you to establishments nearby and bring you back to the hotel. We enjoyed our stay immensely. Nearby activities: Lots of restaraunts and plenty of shopping close by, boat cruises, etc Wi-fi: Excellent Food & drinks: Breakfast is awesome, try the flapjacks
Service delivery is 7 star. The hotel is located in the perfect spot. Based around the V&A Waterfront, it’s a stone throw away from restaurants. Great views of Table Mountain. The staff are exceptionally accommodating in every avenue. The Cape Grace is elegant and offers a clean and warm charm.
Wow, what a property, what history, what style and the #1 takeaway - what personalization! No wonder guests come back over and over and over. Absolutely gorgeous decor and detail throughout the entire property, rooms, common area and the outside areas on the water, including the very well appointed pool area. Loved it!
I stayed there for 21 days and enjoyed every single day - everything from breakfasts to service was superb. One thing bothered me, though: there was no power to charge phone during the outages which happen at least twice a day
My wife and I had an Afternoon Tea. Absolutely magic: Service, from the entrance, the waiters, the Tea was of high calibre, more than we could possibly imagine. Beautiful views
We live at the Marina we used the Cape Grace since they opened their doors. I use to call the Cape Grace my home that the way we were treated we HOME. During the darkest time of my life THE CAPE GRACE was my safe haven and i will always be greatful to the staff for being part of my healing process. Now you are no longer allowed to have meals there sometimes they say they fully booked and the restaurant is empty, we cant use Library whilest its empty if that walls could talk of the library of the business deals to took place there memories. Its very sad tjat you dont cater for the locals. We were told that there wont be any changes from the new owner but clearly the legacy of a well run establishment isnt a 5 star hotel anymore rather than a 5 star private club. Very Sad
Ashlen, Bar tender at Bascule is the quintessential cocktail magician. He can create new notes of liquor as Mozart gifted humanity with music. Ashlen is the best cocktail mixologist in South Africa.
We live at the Marina and used to eat at the Grace previously. Now you are no longer allowed to enter for a meal despite the Library being dead quiet. Clearly not interested in business. Prior to Covid we attended regularly. The “guard dogs” at the entrance turn business away all the time. Sad to see how people can ruin a perfectly good model.
Top tier dining experience. I booked a table for my husband's birthday and every meal didn't disappoint. We will definitely be returning again, again and again thank you for the attentive and top class service experience.
A classy 5 * Hotel with amazing marina setting ,great attentive staff ,good delicious food, Highly recoended, a real success story , one of Cape Town' s finest elegant clean comfortable hotels ultra- luxury .Rooms: 5/5
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