Southern Sun Waterfront Hotel, Cape Town

Very Comfortable Stay. This is at a very good location close to Mall , City, KFC. They have shuttle service to mall. It is better to take it if tourist .The service I loved compared to other places. The food was tasty with great options . View is beautiful. The restaurant staff were nice and welcoming. Rooms were clean and comfortable. Check-in was smooth, thanks to Eugene. Thanks to Don, who was very helpful and kind and went extra mile to make our stay comfortable. Highly recommended

We stayed for 8 nights, breakfast was great with good selection. Friendly, hospitable staff, always a smiling face Housekeeping was also great. Only one thing was there was a smoker in a room near us & it was smelling our room out. Close to V & A Waterfront, which we walked to a few times during our stay. If we go to Cape Town again, we would stay there. Good job to all the staff.

A beautiful hotel at a perfect location. Near from everywhere Decent restaurant with nice food. I love their staff. The hotel has hired the best staff members ever. I sat at the bar as well and loved the staff and the menu there too Simply best

Overall a good hotel. Breakfast chefs need to greatly reduce on high oil usage. Food is too oily. Everyday I had to voice-out on the stirfry dishes literally swimming in oil. Flapjacks are a great touch. Concern on a continuous observation... concierge or front door staff must be consistent on assisting guests arriving at drop off. If the policy is to open doors for guests, it should apply to ALL guests irrespective of race or make of car. Reception front line staff must be attentive. I ordered a 5am breakfast, filled out paperwork, but because lady was busy chatting with her colleague, my request was never processed and one had to leave with food. Great hotel. Well located otherwise.

Size of room on the small size and corridor outside is noisy as people arrive and depart. Staff are very friendly and helpful in lobby bar, pool area and dining rooms. Shuttle bus to the waterside mall a bonus, departing the hotel on the hour and returning on the half hour.Rooms: 3/5

The beds are uncomfortable, the breakfast was not tasty except for the soft croissants. The bar and in-room dining staff is very unfriendly. There's a cook by the name of "Baby Girl", she's very friendly I must say and makes you feel at home. Apparently you're not allowed to use your sunrands for the in-room dining and only at their bar, how ridiculous. Rooms: The beds are uncomfortable, with small showers Safety: There's many warnings about safety so that makes one anxious.

Had a very nice short experience. The place room service is awesome . Great entertainment and bar area and the room is excellent. Nice view of the central business district of the city of cape town with the view of the origin of both N1 and N2 national routes. Walking distance to V & A Waterfront as well as CBD and CTicc.Rooms: 5/5

I stayed at this hotel for a couple of days while I was on a work trip and I had a decent stay. It’s in a central area and not as tiny as other hotels I’ve stayed in, again it’s “decent” if you’re alone. Housekeeping did a good job cleaning everyday and the hotel buffet provided by the hotel was good, the staff is also friendly and helpful. I honestly have no major complaints regarding my stay.

A great hotel in the heart of the attractions, close to table mountain, signal hill for paragliding, water bay front, markets... good food and beverages selection, comfy matress and pillows, a well equipped room with all amenities, the view, the staff, and everything else about the hotel makes the stay enjoyable.Rooms: 5/5

Staff are approachable and helpful. Room is small. No iron and board are available in room. Gym is bad, only one machine available and it's been 2 months inoperative and still haven't fix it.