Cash Converters

Worst service ever I bought a phone from them Online. Paid it in full waited 3 days for delivery and then what got sent a wrong item that is worth a fraction of what I paid and not even a phone. drove all the way to centurion to return the wrong item to find out that my phone is in KZN and have no idea when it will be back or in what condition it's gonna be. I Honestly don't know what to say I feel like I was robbed and now I have no money or a phone. waiting to see what's the solution.

I complained of getting offered 3k for a brand new pc rig. For those who know pc's check the specs. Ryzen 5600G New Ryzen Stealth Cooler New Patriot Black 2x8Gb 2666 mhz CL16 New Crucial BX500 240Gb 2.5inch SSD New MSI A520M-A Pro Motherboard New Antec DF700 Flux arbg chasis New TP-Link WN881ND Wireless N PCIE express adapter New Antec Atom B550 80+ Bronze PSU New Micron 256Gb 6Gb/s Nvme Secondhand GTX 1060 Secondhand FoxXray Keyboard FoxXray Mouse FoxXray RBG table pad All new parts under warranty. I do not recommend anyone selling anything to these sharks. The most unprofessional Cash Converters I've ever been to. After I complained this was there response which was not even relevant to the complaint I made. Check the useless response. 'Good Day Roelf Please note that all our stores are individual franchises and each store set their own prices on items they buy and sell every day. This means that not all stores will give you the same amount of price as they do not sell the same quantity of stock. To get the best price for your stuff, make sure it’s in good working order with all the necessary accessories. The original packaging would be first prize. We also believe that second-hand doesn't mean second best and ensure that the items in our stores look and feel as close to new as possible. We do apologize for the inconviance caused. Kind Regards'

Spoke to the manager Vanessa on Saturday 22 October 2022 who said she will call me back same day or the Monday latest to date she hasn't called me back, regarding i product purchased, terrible service

The buyer offered me R600 for a foldable step ladder and 4 power tools... These items were just over a year old! Safe yourself some frustration and rather post your items on Facebook market place and get decent money for your items... I've sold these items at half the prices they are new in stores and made a total of R1550. It took me 3 days to sell all items..

If i had an option to rate -1 i would gladly do that. Great staff but poooooor manager. This manager lady called carren/carrel have a very poor attitude towards both staff and customers. I went to return a home theater system within 4 days of purchase and she refused to pay back my money saying whoever staff member sold it to me will give me my money back, though she knew that it was faulty. When i arrive the staff couldnt assist and said i need to speak to the manager. I asked for her and she said she was busy with tv licences i can wait until she's done if i want. I waited for about 2 hours and when she came i approached her and greeted politely, and she pointed me with a finger and said "hey, cant you see am still busy?" And she did that too to her staff and this other old lady who needed her assistance. infront of people that store is great with good staff but they are going to loose lot of customers because of that manager. Even the staff will be like "iyoh we all fear her, she's always like that"

I highly recommend this store. The poor chaps in the buying division has the impossible task of bringing sellers to the reality that the goods they trying to pawn is just not going to fetch the million dollar mark they hoping/praying for - these guys pull it off with finesse and grace and most importantly - not embarrassing the sellers.... and when I was there today it was hecticly busy.... these pro's did not crack under pressure, treating every customer with respect and care. Well done guys keep it up.

Walked around the no so busy store, not a single staff came and ask if they could assist as they were more interested in talking to each other. Looked at 3 second hand phones and all of them still have previous owners photos and e-mails linked? It's like buying a stolen phone.

Efficient service, though long wait times.

We arrived and greeted a white gentleman at the door, who proceeded to walk away from us with no greeting and who called a black employee to attend to us. He simply refused to even acknowledge us. That is disgusting!!!

Clearly do not want to do any business when they start chasing cusomers out 15min before closing time.