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Clicks Stores Pty. Ltd. Branches Dispensary Kenilworth Centre

  1. Cape Town
  2. Cape Town Department Store
  3. Western Cape Department Store

Reviews, get directions and information for Clicks Stores Pty. Ltd. Branches Dispensary Kenilworth Centre

Clicks Stores Pty. Ltd. Branches Dispensary Kenilworth Centre
"Clicks is a leader in the healthcare market and seen as the largest retail pharmacy chain with over 640 in-store pharmacies. Clicks offers low medicine prices, competitive dispensing fees, no administration fees, professional advice, and a wide range of healthcare products.With it’s wide range of generic substitutes, Clicks customers are assured of getting good quality at great prices. Clicks also offers a free and convenient Repeat Prescription Service which pre-packs your medication for collection.Conveniently located in Clicks stores as well as 37 Medicross centres – you can be sure there is a Clicks Pharmacy near you"
Address: 7708 Le Cap
Phone: +27 21 683 2942
City: Cape Town
Zip Code: 7708
categories: department store



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Reviews
One of the better Clicks that I have been to. The pharmacists at the counter can sometimes seem very disinterested but I have had a couple who have been very friendly and helpful. I have had the pleasure of dealing with the Sister on duty - Sister Maker. She was friendly, followed up with me after our consult and even remembered that I'd mentioned having my child come in for a check up and called to see if I'd like to make an appointment. She made me and later, my child feel very comfortable and relaxed. Definitely my favourite Clicks sister!
Terrible Clicks branch, avoid it and find another. My partner was accused of shoplifting and forced to pay for a product that he didn't want at all and thought he had replaced on the shelf - an honest mistake. Manager was completely unreasonable and obstinate. Seems to be a trend at this Clicks. Will not return. Especially, as a previous visit included a disinterested and uninformed pharmacist at the self-medication counter.
One of the worst Clicks stores to go to. There are never enough till operators to assist customers as we stand in super long queues. Management does not seem to do what their title stipulates - to manage. It’s ridiculous that you have stand for more than 10 minutes in a line when there are a total of 12 till points and only 3 till operators available. When I asked where is the rest of their staff I was politely told that they were all taking a tea break. Pathetic
Absolutely terrible, AVOID THIS BRANCH AT ALL COST! Discounts advertised in-store don't come off. Tellers scan things twice instead of once. Always have to check my slip or head back because of some or other error. Now that the shop has changed things around, one cannot even find basic things like packs of tissues for your handbag and staff have to fetch it from the back. Lastly, someone helped me on the floor and pointed me to an aisle and said the item I am looking for is at the end of the aisle, stood for ages looking for it, only to have someone else to help me and lead me to a completely different aisle on the opposite side of the store. Waste of time!
Best Clicks in the Claremont/Kenilworth area! Cavendish Clicks was atrocious, we much prefer this Clicks and they are extremely accommodating when fulfilling chronic medication scripts. Highly recommend.
The dispenser Mr. Samodien provided me with excellent customer service & he's knowledge on the different products was excellent Thank you for your assistance.
The pharmacy has a silly system where you have to take a ticket and wait for your turn, this slows down the system significantly.I also noticed that pharmacy staff are very uninterested in assisting customers. Rather visit Dis-Chem or Medi-Rite as they are also in the mall. The rest of the store is fine to stock up on toiletries + other non pharmaceutical items.
I am absolutely shocked by the rudeness of the staff here.. reading the reviews I am realising that this is actually a norm. Appalling!
this is the second time i come into your store and because im wearing work uniform i get treated as if im a thief, i was standing at the pharmacy que and because i forgot infact i didnt know that i was supposed to take a ticket your pharmacy lady refused to help me she told me to go get a ticke and stand in the que all i came for was for medication for my baby and she cleary saw i was in work uniform on my tea time when im in normal clothing and i ask for assistance everyone is glad and happy to help a person you shouldn't judge people because of there work uniform that is clearly whats happening here. I always shop at clicks for whatever my baby needs but i tell you i wont be doing that anymore poor customer service!
I have never been a fan of this Clicks branch but today was just the pits! Well today, they happened to accuse me of stealing because I put something in my bag I put MY wallet and bank cards into MY bag!. When they failed to find what they were looking for, they took my Clicks brand sanitiser it looked "too new" to be mine and kept me there for over 30 minutes. I know security was trying to do their job but the whole situation could have been handled better. They apologised for the mix up and I missed my class. Terrible service and problem solving skills. I will get my essentials but one thing I've had a problem with is the old man that gives me my prescription at the pharmacy. Last time I didn't have my glasses and I asked him to please tell me how much my 2 items would cost because I couldn't see. He took it as a joke and told me that it's written on the page. Maybe to him it was funny, but not to me. I left the issue. Whenever I go for my chronic medication, I pray he's not there to help me. He was - he was very short with me and I didn't appreciate it.
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