Reviews, get directions and information for Game Stores
"Game is a trusted brand with an over 50-year heritage of delivering the best value on quality merchandise for African consumers, through its 108 stores in South Africa and 28 throughout the rest of Africa. Since its inception in 1970, Game has been focused on providing our customers with unbeatable prices, which is reinforced through the Game Price Beat Promise."
Address: North Rand Rd, East Rand Mall, Jansen Park, 1459 Boksburg
Phone: 0861 426 011
City: Boksburg
Street Number: North Rand Rd, East Rand Mall, Jansen Park
Zip Code: 1459
categories: shopping & retail
Opening Hours
Monday: 09:00 - 17:30
Thursday: 09:00 - 17:30
Friday: 09:00 - 18:00
Saturday: 09:00 - 18:00
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Reviews
I am very disappointed. My husband and I received such great in store customer service buying appliances and we were promised delivery on 28th Feb. It’s now 19:15 on 2 March and we still don’t have our fridge. We haven’t been able to store our food. Had over 10 phone calls saying that it gets escalated but here we are still with no fridge. So disappointed in the online service Game offers.
Eish what a disappointment of a store, went in today to buy 4 new laptops for our business,and service was shocking. They couldn't even get hold of the credit department just to update my card, ended up spending R40k at makro, rather spend youre money where you are wanted people even if it costs more.
This shop has deteriorated from what it used to be. The shop is completely changed and has a much smaller variety of product. The jewelry department is almost non existent. The little that they have is very overpriced.
No customer service on the floor, we were looking for a baby pram / stroller and car seat and had some questions but left without anyone helping us...
NONHLANHLA AND STEPHEN NEED TO BE FIRED THEY RUDE AND THEY DON'T KNOW HOW TO TREAT CLIENT APPROPRIATELY THEY ACT LIKE WE OWE THEM TO BE ASSISTED FIRE THESE TWO SO OTHERS CAN LEARN
Great customer service, employees are very cordial and well-informed about the products, especially the cellphone department, received great service from Nthabiseng Hlaole
I’m having the worst experience. I retuned a faulty laptop and every time I call them they say they will get back to me . It’s been a month now and the staff is not being helpful
I purchased a Defy washing machine in October 2021 from the store and since then I have had endless problems with said machine. Each time it breaks I have to call the call centre to be told that I must wait 3 to 5 working days. The current problem has been ongoing for 5 weeks with no answers to my questions. I have had phone calls from so many people all with empty promises. I would nor recommend anyone buying anything from these people. Their after sales service is pathetic!!!! I have contacted Defy in Boksburg myself to also been told empty promises with no answers. I find the services rendered unacceptable and will NEVER purchase anything from Game again.
Went into the store last week and we received friendly, helpful service from the staff from choosing our appliance to having the price matched and discounted to beat opposition price at the till! Shameful that the 6ft2 guy with the young lady had to be so loud and insulting towards the staff shouting at the top of his voice "do they actually work or just chat?" The laugh is on him!
I ordered my decoder last month still haven't been delivered by now no one is communicating to inform me what's going on with my order
