Where we talk it with you, not at you!!
For all your IT needs, from Infrastructure Design, IT Sales and Repairs.
Visit us on www.ivolve.co.za
Level 1 to 4 Technical
and Solutions support
Warranty repairs
• HP Next Business Day On Site Warranty repairs-Warranty repairs on all commercial Desktops, Notebooks and Printers
• HP Carry-in Warranty repairs-Warranty repairs on all commercial Desktops, Notebooks and Printers
• SamsungNext Business Day On Site Warranty repairs-Warranty repairs on all Notebooks, Printers and Monitors
• SamsungCarry-in Warranty repairs -Warranty repairs on all Notebooks, Printers and Monitors
Warranty Management
• Warranty management on all Brands follow up and communication to customer
• Escalation and management of server and critical server warranty calls
• Complete It asset register information database available
Out of Warranty repairs
• Repairs on all Desktops, Notebooks, Printers, Monitors, Servers and Networking equipment
Desktop Support
• iVolve field support engineers available 24 Hours 7 Days a week
• Proactive and maintenance support done on site and remotely
On-site Support Engineers
• Dedicated engineer onsite
• We address your staff issues—i.e. leave planning,because this is a specialised environment, in case of leave, iVolve will supply
replacement engineers
• iVolve ensure that engineers are professional and skilled through on-going training to support the latest technologies available
• Real time assessments for higher level of expert support to ensure high availability
The solution to all your IT related needs
Hewlett Packard
Samsung
Microsoft
Acer
Dell
Lenovo
Cisco
Brother
Fujitsu
Mecer
Toshiba
Epson
Sony
D-Link
Symantec
Canon
Lexmark
Apple
Adobe
APC
LG
Asus
Netgear
Huawei
