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Reviews, get directions and information for Stelkor Pharmacy

Stelkor Pharmacy

About

hours: mon-fri 8:00-20:00
sat: 8:30-13:00 & 17:00-20:00
sun: 10:00-12:00 & 18:00-20:00

Description

We are a friendly, caring, community pharmacy in the historical centre of Stellenbosch. Our dedicated staff consists of five pharmacists, two primary healthcare sisters, a complementary healthcare advisor and pharmacy assistants.

We pride ourselves on the fact that we do that “extra little bit”, and that clients become friends. We understand our clients’ needs, and we value their health, well-being and satisfaction.

The Stelkor Pharmacy Group consists of the Campus Pharmacy located at Stellenbosch University and the Simonsrust Pharmacy.

Impressum

hours: mon-fri 8:00-20:00
sat: 8:30-13:00 & 17:00-20:00
sun: 10:00-12:00 & 18:00-20:00



"The Local Choice Franchise is an aligned, like-minded group of independent pharmacists, working together to help people get, feel and live better. Local Choice Pharmacies take the time to offer personal care to each patient and to make a positive difference to their daily lives."
Address: 34 Piet Retief Street, 7600 Stellenbosch
Phone: +27 21 883 3162
Email: az.oc.roklets@ofni
City: Stellenbosch
Street Number: 34 Piet Retief Street
Zip Code: 7600
categories: medical company, shopping & retail, pharmacy / drugstore



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Reviews
Every staff member there is very friendly, welcoming & helpful. Was incredibly fast & efficient service. Went for a Covid booster shot & the nurse administering the vaccines was very gentle & reassuring, despite me being nervous of needles/injections.
I had to just update my review, because I'm so super stoked with the service I receive from this pharmacy! The pharmacists and staff are friendly, professional and helpful. They always give me the best advice and I never have any issues with my scripts. I pick up my phone or send an email and my order gets delivered to my office free of charge and within a couple of hours! I'm very thankful for their great service - keep it up Stelkor! Well done!!
Dysfunctional appointment system. I made an appointment for a vaccination using the pharmacy's online appointment booking system, and even got email confirmation with a calendar invite. However, on the day, I was told that they "don't really use an appointment system" but instead hand out stickers with numbers to walk-ins, without preference to booked appointments. Wasted 20 minutes with unnecessary delays. Nurse even admitted that every day they have angry customers, but refused to admit that the system isn't well thought out. No signage to explain where to wait or who to report to. Inattentive staff who dodge responsibility. The clinic's waiting room is apparently out of use since COVID 2 years ago, but still hasn't updated their signage accordingly. Chaotic and poorly thought out system leading to unnecessary frustration.
Nicest pharmacy in Stellenbosch, felt like a full diagnosis before getting medication, highly recommended
Amazing service thank you so much! My daughter is a boarder at Rhenish and she ran out of her asthma medication I contacted this pharmacy having never used them before and they were so helpful delivered to my daughter within an hour of my email . Thank you so much
Really wish I had gone somewhere else. Pharmacist who helped me was friendly enough, but not the most efficient of businesses. 6 hours and still waiting for my meds to be delivered. Was there at 11 and medical aid systems are down. Phone them at 1 to find out what happened as they said they’ll arrange for delivery. At 1:30 they sms saying the claim went through. At 2:30 was sleeping due to sick in bed I phone to let them know I accept and when they’ll deliver...they couldn’t say. Phone them at 4:30 they have no idea what is happening. They phone back 10 min later saying the driver is out with the parcel but has many rounds to do and can’t say when he’ll get here... At this rate I could have waited till the next day to see the doc, as all symptoms and infections have likely set in.
Friendly and helpful staff. The delivery is very quick and fantasic. I definitely recommend them.
Exceptional service at any of their 3 branches. Asset to Stellies to have such service and dedication to service delivery!
I have visited Stelkor 3 times in the last month and each time their systems have been down and they only have 1 or 2 card machines available. It takes about 15-20 minutes to walk in, get your medication and eventually pay. Also, their prices are much more expensive than other pharmacies and the staff have been very unfriendly.
Excellent doctors and pharmacy all in the same building. Doctors rooms are on the 1st floor Accessed by lift or stairs, pharmacy on ground floor. Security guard is present during operating hours. Helpful friendly staff.
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