UK Embasy

The UK is the greatest country on this planet, and I would expect nothing less from its High Commission!

Excellent Immigration Services. Thank y'all dedicated consular staff, will be delighted to seek your services again in future...God bless

Who can review the High Commission of the greatest country in the world? It’s Heaven

My deepest condolences to the Royal family for the loss of Queen Elizabeth II. may the lord give wisdom and strength to King Charles III. Thank you kindly

Absolutely terrible. My application was denied. Their reason: I did not supply any of the requested paperwork. However I uploaded everything to their systems and it was okayed and I was then allowed to make my booking. Now I have lost my money for the application and I am unable to contact anyone in this company. No phones or emails are answered.

Spoke to a very rude councillor, I understand that there are procedures but when the website doesn't answer your questions and the place that should be answering my calls is not, she would not even listen to my needs for 1 minute to point me in the right direction. Horrible rude customer service. Just cut me off while I still talking. Still looking for answers.

My visa was refused because they said I did an entry clearance May on the 20 th 2020 it was during corona then I never applied for any visa and I only got my passport March 2021 which is confusing ..I’m really sad about this

I eventually reached an operator who cut me off before I had finished asking my question. She was unhelpful in the extreme and informed me that I could make the six hour drive to the Pretoria office and ask my question there. It really would be better if there was no call centre.

Terrible service. Promises are not kept. Phones not answered. Diabolical. Are you proud of your so called "service" - shocking beyond belief. Where does it say you cannot get a visitor's visa if you have had a right of abode before? So this was denied. We had to pay a huge amount for a fastback right of abode - promised in 5 working days. 7 days have gone. Phoned England - useless and it cost 20 pounds. Cannot speak to anyone. Shocking and so upset. We will now lose our ticket overseas because of your terrible "don't care" attitude, and to make things worse, we are actually British.

I wish to get the email address of a person higher up than the officer who makes a decision of a visitor visa. As I need to report defamation of character by the officer who made the decision and their lack of paying proper attention to my visa application and I paid the priority service hoping the officer in charge will deal patiently and attentively to my application, not just another application in a production line. I have already emailed the British Home Office Complaints section in the UK. Who in Pretoria British Embassy deals with such complaints