Reviews
My experience was relatively good. My wife and I arrived at 7,45 pm and were allowed to come in at 8 pm. We had gone to the traffic court to reduce our fine and didn’t even need to meet the judge, instead the office clerk reduced our fine after we filled in a form. There are many people that come though and it can quickly get busy. I would advise coming in early the way we did. The accounts department could be faster with processing the payment. If you have a section 56 notice, definitely make your way here to get the fine reduced.
Very bad service and rude personal at regional civil/divorces, was there 07:30 until 11am staff call ppl they knw into front and skip us, stay away frm this place
Was there again for the 4th time just to get a new date, which could just be an email, but can only guess they're not capable of doing so as they never answer, with hours of wait in a very uncomfortable place and treating like an item on a conveyor belt. We all wait for the judge to come out even though dates have already been confirmed, mumble something at 3x speed confirmed by 4 other person next to me as we talk on the way out had no idea what the judge said. Apparently despite not really needing to be involved in the case, I had to be there to 'learn how it works', bit audacious to say when high school student would do a better job, truly a garbage system, the reviews speak for themselves.
If you ever go the section G2 and meet a small little man called Oscar. Government maybe you can send your staff on a soft skills course showing them how exactly to treat people. The service is disgusting and could be simplified with a numbers/que system and for someone actually to listen to what the issue is. Too many people being shoved into a que which could of been avoided if someone had just listened to what the issues was. This is what we get when nothing is invested into infrastructure.... No respect, no service and alot of frustration.
The seating is hard and uncomfortable, the shows are long and boring and there seems to be alot of criminals, but no crime here.
Never seem to get through this number. frustrated with this type of service to be honest
If you want real help. Go the traffic fine section where the girl at the front desk is asleep. When you approach and have a question, she just points to a spot on the bench. I still don't know why I've been benched
I was treated really badly by the security at the doors last week. I had taken packed sandwiches because I had to go to home affairs after being at the court so I knew I was going to be out all day. The security shouted at me "get out, I said get out! Go make a plan outside for your food. Get out!" I wasn't going to eat the food inside and thought it was unnecessary to be shouted at like that. The same security ate yoghurt before the doors opened. The ladies toilet was locked and we had to use the male's toilet at our own risk. The staff working there are wearing their masks all wrong.
No stars actually, I received an sms that I was summons to appear in court never received a fine in the mail or pulled over, this was news to me only received a notification of this summons AFTER the actual court date!! Not even sure if I have a warrant out because of this but I was told by City of Cape Town to call Wynberg to see if I can get another court date or even just see if I can pay a penalty rather, been calling and emailing FOR A MONTH, every week, NO ANSWER, NO RESPONDS. I am not going to waste my time and money going all the way to court for them to tell me to book another date, they don't even pick up their phones or respond to mail????
You just got to have patience at this place
