Abra Auto Body Repair of America

They are wonderful. The hood on my van flew open while I was driving and shattered my windshield. I was driving right next to their shop so pulled in there. I was a bit shaken because it just happened. John was so helpful and patient: he wrote up estimates while I was making calls to insurance. They kept me updated with calls/texts for the days they had my van so I knew when it would be finished. It looked great when I picked it up, everything was fixed. John and everyone that I had contact with there were wonderful. I will highly recommend them to anyone needing auto repair.
5 7 years ago (07-06-2018)

Great Customer Service. I stopped in to get a quote on repairing a very old car (1995 Jeep). As I suspected, it was cost prohibitive to repair there. However, John, took some time and identified a few other places that might be willing to sell me JUST the parts. He did not have to do that but her did. This is GREAT Customer Service. I have used Abra in the past for actual car repairs and they were great. Very orgnized and the work was done without any issues. I highly recommend Abra for your body repair needs.
5 7 years ago (23-05-2018)

Do not recommend at all. I crashed my car in April 2017 went through my insurance to get it fixed and they sent it to this body shop. My car wasn’t completed until July 2017. Anyways the car was completely wrecked from the bottom. They needed to replace radiator thermostat and a lot more. Fast forward to December 2017 the engine starts over heating. Took it into the shop since they have a “lifetime guarantee” on all parts. They said that there was a service recall on my model of car and they got someone to reprogram some stuff and that that’s what was wrong because everything else was working properly. That same day while I was driving my car the engine over heated again. Called them and they basically just told me that my best bet was to take it into a mechanic. Took it into my personal mechanic turns out the radiator was leaking and the car needed a new thermostat. When the radiator was replaced by MY mechanic it turns out that it wasn’t even a new one that Abra installed it was a used one from a junk yard. The day I took it into the shop for the over heating problem they didn’t even check the car at all. I went as far as to going into a Chrysler dealership to ask about this “recall” that Abra told me about and it turns out there is no such service recall for my model of car. So not only did they lie and not check the car they didn’t even use good parts when repairing my car which the insurance fully paid them for. So now I’m out $600 because Abra didn’t do there job correctly the first time and refused to service it again when problems arose.
1 8 years ago (22-01-2018)

Quality work. Fast & Professional Service. I have had a great experience with a side repair and also a rear bumper repair at ABRA in Shorewood. ABRA can actually do the estimate and photos for State Farm, no need to go anywhere else. From when I first called in, Angelo, John, and Geri were always friendly and professionally. This time it was John who explained the process, took me outside to inspect the car with me, and took photos from all angles. They call with updates to let you know how everything is going. Perfect.
5 8 years ago (22-09-2017)

Great work everything was done correctly no return necessary....kept me informed the entire time great work!👍👍
4 7 years ago (27-02-2018)