Academy Sports + Outdoors

Shoe department somewhat helpful. One other employee offered and gave help. Check out clerk personality; minus twelve. Air conditioner must not work at the back of store. Very cool when you first walk in, but be ready to break a sweat as you move further back in the store.
2 7 years ago (13-05-2018)

Looks good. Prices seem in line even with Amazon. Store is clean and very well stocked. I was greeted as I entered and thanked as I left. Nice touch. Parking is good but the street traffic can be a handful because of Sams club
4 7 years ago (20-02-2018)

the place is always clean woth everything on its place. a pretty good selection to choose from ranging from clothes to camping gear, sports gear, to shoes and guns. carry higher price brands but also have a
4 7 years ago (22-04-2018)

I go or well used to go there for fishing stuff. Now everytime you go they have nothing in stock that you are looking for. You find a tag saying if you dont see what you are looking for we can ship it to you. Well guess what I can go online for that. You go to a store because you need it then not later.
2 7 years ago (24-05-2018)

Yesterday I went to academy near the mall with my daughter. Great selection of things that my daughter needs for the sports she plays since most places don’t have shorts and things out right now. My daughter went to the fitting room to try on a few things, everything and everyone in the store was friendly up until this point. Although this situation had nothing to do with me it has steered me from EVER returning. While waiting outside the fitting room I over heard the lady working the fitting room being very rude to another lady who’s child was also trying on some clothes. The daughter must have been frustrated because quite a few things didn’t seem to fit as well as she expected and the mother was trying to help her daughter find something that would work for her. The mother stepped out to grab something else for her daughter and when she came back the employee asked her if she was going back out and that she needed to take all of the clothes she brought in back out and put them where they belong, because it was piling up! The customer turned around and looked at the employee and said excuse me that is your job. The employee was very rude and had an attitude. When the customer asked for a manager the employee told the customer I don’t know go find em yourself. I entered the fitting room and called for my daughter to make sure everything was ok. The other ladies daughter came out of the dressing room and had a few more items she put on the counter and the employee told the daughter to take the things with her that her momma could put them up! Very rude to that little girl for no reason. Then the employee looked to me and said some people are just so rude, as if I was going to encourage her behavior. First of all like I said I wasn’t involved but if you work in a fitting room it is your job to put things back up that paying customers may not want or need. Second what type of customer service exactly is this?!? I have never encountered someone so rude and hateful to a customer and then have the audacity to turn and speak to me as if I would have her side when she was completely in the wrong. Academy just because of how this employee treated another customer and the level of disrespect I witnessed i will not be returning. You have lost a customer for life. If that was me or my daughter in that situation i can only imagine how it would have turned out. I do not tolerate being disrespected in that matter for no reason at all! And also what type of example is she setting.
1 7 years ago (22-01-2018)