Advance Auto Parts

If you don’t have the time to order a part online and you live in this area your selections are: Here, O’Reily’s, Autozone, and Napa. I have been to all except Napa so I can’t speak to them. However, I strongly suggest Advanced Auto Parts. The staff is friendly and helpful. Most staff are prior mechanics and know what they are talking about. The part selection is great— they have up-to-date higher quality parts for the same price (if not cheaper) than alternatives (except I can’t say for sure about Napa). This store is also decent sized with plenty of parking available.
5 7 years ago (15-04-2018)

Sure the wait times can suck, but its worth the wait. Their customer service is awesome, very friendly, and informative.
5 7 years ago (16-03-2018)

Very friendly staff. The gentleman behind the counter and explain to me how I could save money by buying a different type of part. Bought a different part works great save money that's awesome he even went out to the car to make sure what model I had
5 8 years ago (05-12-2017)

I purchased an alternator at the Norwich ,CT store last week and installed it. The first time I turned on my headlights the charge or battery light came on. I then called the store to make sure they would have a new one on hand and they were nice enough to at least do that. When I went to the store with the part and my receipt I was told it had to fail their test for them to replace it. I don't think they put a load on it when they test it because they said it was good. I checked it with a voltmeter myself on the car and the voltage drops out when there is a load like the headlights on it. I also checked the belt tension. I had to show them a video of my charge light on and then settle for a lesser 90 day warranty for them to exchange it. I installed the second one and viola....problem solved. I have installed at least 50 alternators in my day and have never had a problem like this. I will never buy a major part at Advanced again. The only redeeming quality was their staff who did what they could while bound by company policy.
3 8 years ago (22-12-2017)

Good prices for automotive parts one of the few that are reasonably priced
4 7 years ago (31-05-2018)