Advance Auto Parts

The manager is a miserable jerk. I bought a part that did not work with my vehicle. Because I tried to install it(i put 2 bolts on the new part) he wouldn't return it or give me store credit. I have spent a lot of money at that store and he definitely knew that because I've dealt with him many times. He is almost always rude and seems to hate his life. He told me to keep the new one for a backup which I can't even do since there was a core fee. I asked him if I was supposed to reinstall the new one again and his response was "What do you want me to do". I told him they would loose a lot of customers with that new policy. He said "We will see". They lost me. I'm keeping both. They can have the core fee. Respect is more important to me.
1 7 years ago (02-11-2017)

I have ALS. Having ALS has severely affected the use of my hands. I asked the salesman ( after I purchased the headlight bulb) if he could help me install it. " NO, we are not allowed to " I briefly explained my handicap. " NO sir, can't do it" i thanked him and left. Oh I forgot to mention he just finished installing a pair of wipers on an SUV for a young lady
1 7 years ago (12-12-2017)

Advance auto is ok, some of the staff are helpful then the younger staff are just a pain in the a$$. It counts on the day
4 7 years ago (17-02-2018)

Very helpful people, ran diagnostics on my battery/alternator for free
5 7 years ago (25-12-2017)

Competitive prices... I did find the manager pretty rude when I returned something 2 says after I bought it with a receipt.
2 7 years ago (13-12-2017)