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Reviews, get directions and contact details for Allstar Auto Glass Experts

Allstar Auto Glass Experts
Address: 1560 Plainfield Ave NE, Grand Rapids, MI 49505, USA
Phone: (616) 734-0990
State: Michigan
City: Grand Rapids
Zip Code: 49505


opening hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
On April 2nd, 2018, around 10am, I walked out to my car to head to class, and I was greeted by two gaping holes in my shattered windshield on my leased 2017 Honda HRV. Someone had thrown a rock at not just my windshield, but three others as well. I was completely at a loss for words. I filed a police report, a complaint to the city, and have talked to both the restaurant and other company who both had surveillance cameras directly over my vehicle. After that, I found out my insurance wasn’t going to cover the damage. I contacted Safelight and the earliest they could get me in was today, Friday, April 6th, and it would have cost me nearly $600.00. I waited all morning until it was time to leave for class and there was no sign of Safelight. I called, they said the technician “didn’t notice” my early bird schedule and had gone somewhere else. I was pissed and rescheduled for another day next week. Honestly, that made me even more depressed after having to spend the whole week with my windshield as a reminder that someone was dirt enough to damage something that a: doesn’t belong to me and b: has been my pride and joy. Not only that, but it was humiliating going to school and having people pity me. It left me feeling embarrassed and heartbroken. So I said screw Safelight and googled someone else. Came across these guys located on Plainfield- just a block from my apartment. I gave them a call and, I swear, it felt as though a weight was lifted from my shoulders as not only did they offer HALF the price Safelight was charging me, but they asked me to come in an hour after I called. They had it done in 2 hours. They were professional, kind, and very knowledgeable. I felt safe there. The guy who worked on my car went out of his way to help me. I will certainly be recommending these guys to anyone in need of help with their cars. Thank you, Allstar!!
5 7 years ago (06-04-2018)
They were very professional and had great customer service. I was very pleased with their service.
5 7 years ago (07-04-2018)
Allstar was a huge help to my Ford F150 and I. They will work around your schedule also if weather conditions are right they will even come to you!!! This company is friendly and understanding. I will only go to allstar, if I ever have a problem with my windshield again! Thank you for your great service!
5 8 years ago (02-03-2017)
Great customer service! Friendly, professional, came out next day to replace my windshield, knowledgable, would recommend!
5 8 years ago (23-05-2017)
Awesome job I left my car in the parking lot at work. I even forgot that they were comming. Awesome work guys!
5 8 years ago (21-02-2017)
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