American Home Water and Air

Needed a new home water softener and decided to call American Home Water and Air based on the seeing the amazing reviews. Tom the owner came out for an estimate and was very nice, informative and answered all my wife’s questions. Angel and Junior came out for the install, very friendly as well. We would highly recommend this company based on great quality of product and customer service.
5 7 years ago (12-05-2018)

After hearing the song and dance of several other companies, I called American Home Water. Tom came out on Thursday, and I called him the next day to schedule my install on Saturday. Junior and Gerardo were my installers, and they were amazing. I did not have a loop on my house; they were able to install everything in a couple of hours. This included running pipe through the attic (with the access at the back of the house) to the garage on the front of the house. When they were done, the new pipes were installed and sealed so neatly. They took the time to totally clean up and spent time with me explaining the system. They even fixed the leaky spigot where the loop was installed. I called the office on Monday, as my garage door would not open from the outside. Tom came out within an hour to troubleshoot and discovered that the garage door beam was slightly out of line, not far from where one of the pipes was installed. He was able to fix this in no time. This is one of the best companies that I have ever dealt with, and will definitely use them again and refer them to anyone who asks. No song and dance, no demanding that the "man of the house" be present, just a great company, with a great product, and AWESOME customer service!
5 7 years ago (29-03-2018)

UPDATE TO THEIR RESPONSE:No, I am not a fake reviewer or an ex employee, don't flatter yourself.My husband called from his phone, the third time on speaker phone so I could hear the lady answer the phone and say, "oh, we must've lost your paperwork from you calling earlier today. The AC manager will be in in the morning and will call you to set up an appointment." We declined and took our business to an actual business who cares about customers and was scheduled on the FIRST phone call. Not sure why this company is rated so highly. Had to call three times to "get on the schedule" and the third time was told "I have to wait until the AC manager get in in the morning to schedule you." No, over it. They knew we were first time customers and made us run around in circles calling them multiple times to even make an appointment, that wasn't even able to be made. New AC unit sale will be going to another company then I guess.
1 7 years ago (23-05-2018)

I visited their store to get some information on a RO. Everyone was extremely nice and informative. They even answered some questions about my water softener. Because they were so helpful I decided to pay and schedule for the RO. They scheduled it within a couple days for install. I’ve had it for going on 2 months now and absolutely love it. Only gripe I have was they had to drill a hole in my granite and they left a bit of a mess on the counter. In their defense it blended in with the granite. Overall Angel did a great job.
4 7 years ago (20-05-2018)

I installed a softener and water filtration with Junior. He was thorough explaining the features of the products and very professional. Clearly a top notch company concentrating on quality products and services.
5 7 years ago (28-04-2018)