Reviews
The Techs that work here are friendly, very patience and answered all my questions. I really appreciate their attention to detail and how quickly they were able to see me. They fixed my A.C. that hasn't worked in 4yrs!!! And repaired little things that made a big difference.
The lobby was clean and they had hot chocolate in addition to coffee to drink. The owner is friendly and he is really nice to work with. I definitely will be back. Honest, trustworthy guys. I really felt taken care of.
5
7 years ago (29-05-2018)
I've been here a couple times, and they are genuinely honest people. The latest time I was there (a couple weeks ago), they fixed my main issue, but also have me a list of items for preventative maintenance. They didn't push anything on me, but instead let me know that there were items that will likely be issues in the future. I cannot recommend APR enough. They're straightforward, they'll fix the problem that you're dealing with, and let you know about what may be an issue in the future.
Honestly, if you're going to take your car to a shop, pick this one. They'll take care of you, they'll make sure that you are aware of what they need to do before they do it, and they'll give honest pricing. If they solve a larger issue before it happens, they'll run it by you.
5
7 years ago (22-03-2018)
These guys have been good to me since I started to take my vehicles there over a year ago.
5
7 years ago (06-05-2018)
PLEASE I SAY PLEASE DO NOT GO HERE. I AM A 27 YEAR OLD FEMALE AND THEY GOT ME!!!! I HAVE A 2011 CHEVY IMPALA. I WENT IN FOR A POWER STEERING PROBLEM THEY SAY IT WAS PUMP FIX THAT ABOUT 300 COUPLE MONTHS SAME PROBLEM THAN RACK N PINION PAID 900 THAN SAME PROBLEM I GO BACK THE RUDE INCONSIDERATE MANAGER PETER SAYS BRING IT IN I TAKE IT THEY GIVE LOANER AND TELL ME ITS A POWER STEERING HOSE LEAK HE HAD FIX IT FOR ME AND MY CAR WAS OK TO PICK UP I PICK UP MY THE CHECK ENGINE LIGHT IS ON IM LIKE WHAT THAT WAS NEVER THERE NEXT THING WHILE SITTING IDLE AT A LIGHT MY CAR STARTS THUMPIMG UNDER HOOD AND LOOSE POWER IM STRANDED HAVE TO CALL UBER TO WORK THAT VERY NEXT MORNING AT 8AM WHEN THEY OPEN I VOICED MY CONCERN N FRUSTRATION TO PETER ALL HE SAYS IS I DIDNT DO ANYTHING YOU CAN BRING CAR BY IM LIKE I CANT NO WAY HE SAYS TAKE IT OR LEAVE IT...SAD PLEASE AVOID THIS PLACE
1
7 years ago (20-03-2018)
APR has been the best experience I've ever had when it comes to automotive repair. Never have I been to a shop so willing to work with you on what your vehicle needs and what YOU need.
The first shop I went to had quoted me over $1400 for the replacement of a power steering high pressure hose and power steering pump, whereas APR was willing to run preliminary tests on both the pump and hose before writing them off as expensive replacements. APR was able to instead rebuild my pump and replace all seals and O-Rings and never had to replace or rebuild the hose itself, and I FINALLY have power steering again at the tune of right around $555. The best part? Mike worked with me every step of the way and kept me informed of what procedures would be taken and treated me with respect instead of trying to write me off as another check.
True customer service and dedication to the automotive craft is what I experienced with my visit to APR and I'll be coming back for the remainder of my repairs. They've made me a customer for life. I thought their 5-Star rating on Google was too good to be true, but I see now they've more than earned their reputable feedback.
5
8 years ago (06-06-2017)